Job Description

We're making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

Portsmouth Water are delighted to have an opening for a Trunk Main Technician for our highly regarded Network Department. As Trunk Main Technician, you will be responsible for the effective operation of the distribution trunk network and the identification of planned/reactive maintenance requirements. Responding to customer enquiries and water supply events/emergencies, you will ensure that all activities compliment Portsmouth Water operating procedures and ensure all company and regulatory standards and requirements are followed.

What will you be doing?

Key Responsibilities

To comply with all policies and procedures relating to Health and Safety.


To proactively protect the wellbeing of self, public and all members of the Network Team Key responsibilities.


Delivering excellent customer service when dealing with internal and external customers.


Encourage proactive and effective communications to help develop and maintain professional relationships with internal and external customers.


Promoting and demonstrating continuous improvements to procedures/processes/working practices to enhance the level of customer service delivery across all functions of business activity.


Ensure that all network activities are undertaken in an appropriate manner with due consideration and planning. That all operations are completed in line with the relevant PW policies/procedures/RAMS.


To seek improvements to all key activities within area of responsibility and recommend process improvements to maintain/enhance PW performance to ensure that all internal and external standards, targets and requirements are achieved/exceeded.


Encourage a collaborative working culture across all interactions.


Demonstrate and promotion of PW Company Values and behaviours.


To actively participate relevant inspections/audits to ensure performance and standards are maintained.


To effectively maintain own performance and discipline in line with company values.


Reporting of any near miss or actual near miss accidents/incidents.


To affectively participate in any training or development programmes deemed necessary.


Ensure compliance with agreed Department KPI's and SLA's.


Ensure that all department processes, procedures and standards are followed in accordance with specification and to very high and consistent level.


Participate in out-of-hours work as required.

What do you need?

Skills, Qualifications & Competencies

Methodical & organised


Ability to work under pressure, whilst managing varying and potentially conflicting priorities


Excellent time management


Confident & strong communicator at all levels


Detailed knowledge of PW systems and processes


Ability to understand & assess numerical and statistical information


Ability to network, establish and maintain strong working relationships with internal/external stakeholders


Sound knowledge of PW obligations & reporting requirements


Detailed understanding of all field activities and operations

We recognise people want to work in a variety of different ways

, and that's why we're happy to consider

flexible working arrangements

. Please feel free to talk to us at interview about the flexibility you may be looking for.

Please note, we may close this advert early if we receive a high volume of applications

so we encourage you to apply as soon as possible to avoid missing out.

We're committed to equality, diversity and inclusion

, and we actively encourage applications from all sections of society.

Please be aware,

the Company has a responsibility to ensure that all employees are

eligible to live and work in the UK

.

Due to the high volume of applications we may receive

, we're unable to respond to every applicant individually. If your application is of interest, we'll usually be in touch

within 4 weeks

of receiving it.

What can Portsmouth Water offer you?

At

Portsmouth Water

, we believe in rewarding our people. Here's just a taste of what's waiting for you when you join the team:

Holidays Made Better

Enjoy

25 days of annual leave

,

plus bank holidays

, giving you plenty of time to relax, recharge, and explore.

A Pension That Works for You

We'll help secure your future with a

generous pension scheme

, contributing

up to 15%

because your tomorrow matters as much as your today.

Performance Pays Off

You could earn a

non-contractual bonus

of

up to 6% of your basic salary

, linked to company performance because when we succeed together, you should benefit too.

Family Comes First

Whether you're welcoming a new arrival through birth or adoption, we've got your back with

enhanced maternity, paternity, and adoption leave and pay

.

Peace of Mind, Always

Our

life assurance scheme

gives your loved ones extra security, with a

4x salary

lump sum benefit in case the unexpected happens.

Comprehensive Wellbeing Support

Whether you need

confidential mental health and wellbeing advice 24/7

through our Employee Assistance Programme, or

physical health support via our Virtual GP service

(available 8am10pm, 7 days a week for you and your immediate family), help is always close at hand with the

HealthHero

app.

PW Perks Treat Yourself!

Enjoy exclusive

discounts at thousands of retailers

, plus exciting benefits like:

Electric Vehicle Scheme

(after 1 year)

Cycle to Work Scheme

Health Cash Plan

and

so much more!