Job Description

TURNAROUND PROJECT JOB DESCRIPTION

Job title:

Turnaround Support Worker

Managed by:

Appointed Manager & Deputy Manager

Responsible for:

None

Salary:

from 13.33 to 14.96 (dependent on qualification) plus additional sleep in payment

Job Type:

Full Time, Permanent

Benefits:

Workplace Pension Private Healthcare Social Team Building Competitive salary Career progression Fully funded training and qualifications Professional Accreditation Meals provided Support with registration Supervision and Support Work like balance Discounts at top retailers

JOB DESCRIPTION

?

Are you looking for a career that steps in to stop children going into long term

statutory care?

?

Are you passionate in keeping children with their families and preventing placement breakdowns?

?

Could you work with children and their families in a fast-paced environment that gives positive, focussed outcomes swiftly?

If the answer is

yes, then this could be the career for you!

The Turnaround Project is residential care, but not as you know it! The aims of the project are to step in when children and families are in crisis, with early intervention provided through a short term 'turnaround' project to help prevent the breakdown of placements, so that children can remain with their families or foster carers, preventing multiple placement

breakdowns and a life within the care system.

Do you have the following skills and positive attributes?

Able to work flexibly to meet the needs of the young person and service, including evenings, overnight and weekend hours Ability to follow care plans, implementing boundaries and providing a consistent approach Able to work as part of a team and the wider organisation The resilience and self-esteem to see beyond behaviours which challenge and not take them personally Excellent communication and relationship building skills Ability to work under pressure and make decisions quickly Ability to stay calm particularly during volatile situations Able to challenge inappropriate behaviour Acting as a positive role model for young people and other staff members Be able to work in partnership and use your skills to engage with children in a meaningful way. Be able to work intensively and in a planned way with children, family or carers and other agencies and services, supporting children and families to achieve their potential. Be able to undertake direct work with children & young people, parenting work and group work. You will also need to be able to engage with children and young people and their families/carers and support Social Workers in managing risk and achieving positive change working within a trauma informed approach to Adverse Childhood Experiences (ACEs). The ability to see beyond behaviours which challenge and identify the root cause, supporting young people to develop healthy coping strategies, enabling them to return home to live with family members, or continue within their long term placement.

Why work for us?

Hanbury Care Ltd opened its first Residential Children's Home in 2021 with the Senior Management Team having over 100 years of experience between them of working within Social Care and Education with children, young people and their families. We offer homes for children and young people up to the age of 18 years, who display social, emotional and/or behavioural difficulties and associated complex needs. This is including, but not exclusive to non-education engagement; child exploitation; trafficking and modern-day slavery; self-harm; anger management and aggression; drug and alcohol misuse.

We focus on providing young people with nurture, structure, routine and consistency with a therapeutic approach to behaviour management through intensive, tailored packages of support which is child centred and enables us to meet the individual needs of the child and their families/carers, as well as an environment that supports a child to feel safe and reach their potential.

At Hanbury Care Ltd, we are a family, creating positive futures not just for the children and young people we support, but for our employees too. One of the reasons we offer free private Healthcare is because we look after our staff and their well-being, wanting them to be cared for to the highest standards, like we do for our children.

All of our staff are provided with high quality training, in line with Welsh regulations, to ensure their practice and knowledge remains up to date. We offer every member of staff the opportunity of career progression, in an ever-growing company, we grow our own!

We offer great work/life balance. Due to the nature of the role, our staff work 24-hour shifts, including sleep ins. Full time hours include the equivalent of just over 2 shifts a week, which provides lots of days off to relax and re-charge.

Still reading?

This role might not be right for everybody, it's challenging and rewarding in equal measures, but if you're still reading and think this could be for you, we would love for you to get in touch! If you have any questions, pick up the phone for an informal discussion.

Our work is emotionally and physically demanding at times, which is why we have support in place from our experienced and qualified Leadership Team, as well as regular reflective practice supervision. In addition to these, you will be supported with monthly one to one sessions, regular coffee mornings, monthly team meetings, and company social events.

No two days in the team are the same, the work we do is incredibly rewarding and when we see our children working towards their full potential, it's the best feeling in the world!

Preferred assessment method

A

Application

I

Interview

The table below sets out the essential and desirable knowledge skills and aptitude required to do this role.

Essential

(MUST HAVE)

= minimum skills, qualifications, knowledge and experience required to perform in the role

Desirable

(COULD HAVE)

= skills, qualifications, knowledge and experience required that will help the jobholder to perform in the role

Requirement - ESSENTIAL Method

One of the qualifications below, or those who do not hold the relevant qualification will need to complete the full Level 3 in health and social care
Diploma, QCF or NVQ within three years.

A

City and Guilds Level 3 Health and Social Care: Practice (Children and Young People)*
Qualification Level 3 in health and social care (Diploma, QCF or
NVQ) or equivalent

completion of the Principles and Values Award or the All Wales
Induction Framework

And

Evidence of recent Continuing Professional Development (CPD) and a commitment to ongoing professional development.

Experience of working with children in a paid or voluntary capacity including working with and understanding children who exhibit challenging & distressing

A

behaviours.

Knowledge of child development, Attachment theory and Adverse Childhood
Experiences, appreciation of the needs of children and young people, and the

A, I

effects of separation from families.

Ability to work in a trauma informed way within a psychologically informed

A, I

environment.

Able to adapt responses, interventions and care plans to respond to a variety of

A, I

needs of children and to contribute to the wider care planning for children.

Ability to build rapport and demonstrate empathy and respect for all individuals
(e.g. working in partnership) and competence in identifying and maintaining

A

purposeful networks and collaborative arrangements.

Demonstrable knowledge, understanding and application of relevant legislation

A, I

and statutory guidance.

Ability to work under pressure in a fast-paced environment, and cope with the unexpected, responding calmly to emotive problems and seeking appropriate

A, I

support and solutions.

Able to write comprehensive, clear, concise, and accurate records and reports to

A

facilitate decision making.

Demonstrate self-motivation and an ability to work on own initiative.

A, I

A, I

Ability to converse with citizens and provide complex information in accurate

spoken English, or through a BSL interpreter.

Able to demonstrate knowledge and/or experience of equalities and diversity

A

issues.

Have a working knowledge of Microsoft Office applications or equivalent including the following: Outlook, Teams, Word, Excel, Internet Explorer, and have

A, I

a willingness to learn new applications and technology as appropriate.

To respect confidentiality and act with integrity.

A, I

Requirement - DESIRABLE Method

Capacity for independent travel and to undertake driving duties.

A

Registration with Social Care Wales

A

Role Requirements:

This role requires an Enhanced DBS disclosure.

Hanbury Care Ltd are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.

This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes.

General Accountabilities

A. So far as is reasonably practicable, the post holder must ensure that safe working practices are adopted by employees and in premises/work areas for which the post holder is responsible to maintain a safe working environment for employees and service users. These are defined in the Corporate Health, Safety and Welfare Policy, departmental policies, and codes of practice.

B. Work in compliance with the Codes of Conduct, Regulations, and policies of Hanbury
Care

C. To model and promote good equalities practice and value diversity across the service.

D. Ensure that output and quality of work is of a high standard and complies with current legislation / standards.

E. Ensure that all mandatory training is undertaken as required. For example - Hanbury Care Induction, Health and Safety, Equalities, Safeguarding Children. Please note - this is not a comprehensive list.

Sleep-ins paid at 50 per night

Job Types: Full-time, Permanent

Apply Direct: https://www.hanbury-care.com/new-page-1

Application deadline: 2nd February 2026

Expected start date: 2nd March 2026

Job Type: Full-time

Pay: From 13.33 per hour

Expected hours: No less than 36.9 per week

Benefits:

Company events Company pension Discounted or free food Private medical insurance Store discount
Education:

GCSE or equivalent (preferred)
Experience:

working with children & families: 1 year (preferred) Support Worker: 1 year (preferred) Challenging Behaviour Support: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred) Enhanced DBS (preferred) Social Care Wales Regitration (preferred) City & Guilds / QCF Health & Social Care Qualification (preferred)
Work Location: In person