Job Description

Job Ref:

MAR1348

Branch:

Mar Hall Golf Spa Resort

Location:

Mar Hall Golf Spa Resort, Bishopton

Salary/Benefits:

12.21 per hour

Contract type:

Flexi-Part Time

Hours:

Part Time

Shift pattern:

Usually between 6pm-10pm

Hours per week:

20 Hours per week, including evening and weekends

Posted date:

16/09/2025

Closing date:

18/10/2025

About Us:

Mar Hall is a 5-star resort nestled within 240 acres of private woodland estate on the banks of the River Clyde. Just minutes from Glasgow Airport and 20 minutes from the city centre, the resort blends effortless luxury with a warm, welcoming spirit. Following a multi-million-pound transformation, Mar Hall is evolving into one of the UK's leading leisure and luxury travel destinations.



Our offering includes beautiful bedrooms and suites, a championship golf course, a luxury spa and wellness experience, exceptional dining, and elegant event spaces. With a proud heritage and an exciting new chapter ahead, we are passionate about creating unforgettable guest experiences while investing in our people, our place, and our purpose.



At Mar Hall, you'll join a team driven by excellence, creativity, and genuine hospitality. Whether welcoming guests, preparing first-class cuisine, or helping bring unforgettable events to life, you'll play a valued role in shaping the future of this iconic Scottish resort.

Key responsibilities of the Turndown Assistant will include:

Perform a variety of cleaning activities, such as sweeping, mopping, dusting, and polishing Prepare guest rooms for evening service (e.g., closing curtains, dimming lights, adjusting room temperature if required). Refresh beds by removing decorative items, folding back covers, and arranging pillows neatly. Replenish guest amenities such as bottled water, glasses, toiletries, and stationery. Replace used towels with fresh ones and tidy the bathroom area. Empty bins and ensure the room is clean and presentable. Place slippers, robes, or other guest comfort items as per hotel standards. Deliver small guest requests or amenities as directed (e.g., extra pillow, blanket). Report any maintenance issues or lost property in line with hotel policy Ensure all tasks are completed in line with hotel service standards and within allocated timeframes.

The Ideal Turndown Assistant:

Strong customer service skills Proven experience as a Housekeeper or a similar role preferred, not essential Knowledge of cleaning and sanitation products, techniques, and methods Ability to work independently and prioritise tasks Strong attention to detail and a commitment to maintaining a clean and organised environment Excellent communication and teamwork skill

Benefits:

Hotel Accommodation, Food, Golf Spa discounts Friends and family discounts Recommend a Friend Free on-site parking Complimentary use of Leisure Facilities Employee Assistant Programme

JOIN THE TEAM AT MAR HALL

Being part of the team at Mar Hall is something very special we believe in looking after our team and in turn they will look after our customers. This simple philosophy is supported by the wide-ranging opportunities and career development on offer at Mar Hall Golf Spa resort.



We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guest's experiences. If you're passionate about hospitality we would like to hear from you.