Job Description

Location: Carlisle & Perth, UK
Contract: Full time, permanent
Hours: 40 hours per week
Founded in 1837, John Deere is an iconic company providing advanced products and services for agriculture, construction, forestry, ground care, and power systems. John Deere Forestry is the world's premier designer and distributor of forestry equipment.
We are now looking for a Parts Manager to lead a well-established parts team. Based across both our facilities in Carlisle & Perth, the successful candidate will be responsible for all aspects of our UK Spare Parts Operations. The successful applicant would also hold a place on the management group and be responsible for the continued growth of the company's aftersales business.

• Do you have strong leadership skills and the ability to coach a team to success?
• Do you have excellent communication skills and proven record in customer service?

If this sounds like you, this may be an outstanding opportunity to join one of the world's leading companies.
Primary Responsibilities & Tasks:

• Delivery of Parts Sales Budget: Development and delivery of Spare Parts Sales & Marketing in line with wider company objectives.
• Inventory management: Ensure customer satisfaction through differentiated customer support and parts availability whilst delivering on company metrics and stock security.
• Staff supervision: Managing the team of parts specialists in two sites to meet sales and customer service targets.
• Supply Management: Negotiating with vendors for competitive pricing and utilising the best delivery options both local and international. Identify future supply/logistics challenges and overcome to reduce impact on supply chain. Liaise with local/international colleagues to understand market challenges in the Forestry sector.
• Customs: Ensure all legal import & export controls standards are met to provide prompt delivery of products.
• Customer Service: Assist customers with parts and handling issues, resolving in a fair professional manner supporting high levels of customer service. Builds and maintains customer relationships, including visits.
• Dailly Operations: Overseeing daily operations, processing transactions, and ensuring the parts department runs efficiently.
• Monitors: High-level product problems/concerns and seeks commitment from appropriate departments/units so that necessary actions can be taken.
• Develop: Manage a team to achieve expected individual and department performance metrics and goals.

You will have:

• Relevant experience in managing Spare Parts operations in a similar discipline
• Proven abilities to develop and manage a high performing team
• Exceptional and proven levels of customer focus
• Ability to use modern business systems
• Proven business acumen
• Excellent communication and people skills
• Support training both mandatory and personal development.
• Encourage the team to increase knowledge of the business and align to our core values.
• Flexibility
• Knowledge of current H&S legislation

For the successful candidate we offer:

• Attractive remuneration package, including a generous holiday allowance and pension.
• Opportunities for Career progression and development within a leading global company

John Deere is an equal opportunities employer. If you feel you have the skills, knowledge, and positive approach to do this role please apply via John Deere Careers.
Closing date: 7th December 2025

Skills Required