Job Description

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About The Role

Job Title: Ulster University Receptionist / Car Park Administrator

Location:

Derry ~ Londonderry and Coleraine

Reports to:

Site Supervisor / Facilities Manager

Employer:

Bidvest Noonan

Job Overview

Bidvest Noonan is seeking a reliable, organised, and proactive

Ulster

University Receptionist / Car Park Administrator

to join our on-site team. This dual-function role requires a candidate with strong administrative skills and excellent customer service abilities to support day-to-day front desk operations and oversee the effective management of the campus car park system. The ideal candidate is safety-conscious, detail-oriented, and capable of handling multiple priorities in a dynamic university environment.

Key Responsibilities:

Reception Duties

Greet and assist all visitors, staff, and students professionally and efficiently Handle telephone, email, and in-person enquiries, ensuring queries are resolved promptly Maintain a welcoming and organised reception area Manage visitor logs, passes, and daily check-ins in line with campus security protocols Support university events and activities with reception-based coordination

Car Park Administration

Oversee day-to-day operations of university car parking systems Process parking permit applications, renewals, and staff/student queries Maintain accurate and up-to-date records of permit holders and car park usage Liaise with enforcement partners, security, and contractors as required Monitor compliance with university parking regulations Cash handling

General Administration

Complete full site office administration including typing letters, compiling reports, and maintaining files Manage employee records and training documentation in line with company policy Handle supplier queries and process car park-related orders Support the operations team with data input and service tracking Ensure all communications align with Bidvest Noonan's ethos and standards

Experience & Skills Required

Previous experience in an administrative or receptionist role (experience in facilities or car park management desirable) Excellent customer service and interpersonal skills Strong organisational ability with a proactive approach to resolving issues Ability to multitask and prioritise effectively in a fast-paced environment Proficient in Microsoft Office (Outlook, Word, Excel) Willingness to learn internal systems and processes High attention to detail and commitment to confidentiality and data accuracy

What We Offer

A supportive and professional working environment Training and development opportunities Competitive salary and benefits The opportunity to work within a prestigious university setting
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About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.