Job Description

Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident. We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.

Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand. We also operate our own award- winning direct brands startrescue.co.uk and GEM Motoring Assist, which offer vehicle assistance as well as other insurance products.

We are proud of our business and rely upon service excellence as well as good governance, whilst we continue to develop our business.

With a proven formula and thanks to our team of c.350 employees tirelessly delivering an award-winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.

We now wish to appoint an Underwriter to become part of our Sales Team.

Reporting directly to our Head of Partnerships, the key areas of responsibility and duties will include:

Underwriting motor breakdown insurance products across both direct and broker distribution channels, however the role may not be limited to motor breakdown insurance Reviewing loss ratio performance on a monthly basis, with relevant proposals made to relevant stakeholders Assisting Account Managers and Business Development Manager in obtaining new business and retaining current accounts Managing and drafting policy wordings as well as ongoing reviews and benchmarking Showing innovation by spotting process improvements and demonstrating how we can tweak processes to improve the customer experience and drive profitable growth Formulating and submitting pricing proposals to underwriters and Call Assist stakeholders Co-ordinating new client launches with key stakeholders within Call Assist Providing regular pipeline and progress reports Attending external meetings, conferences and events on behalf of the business Providing your input towards internal projects and similar ad hoc work as part of a company wide team
The successful candidate will need to demonstrate they have the following attributes:

Background experience in an insurance role Previous experience in an underwriting role Good mathematical/Excel skills An excellent communicator across all settings, including the ability to write articulately and in plain English Confidence to deliver compelling presentations and proposals to senior managers A proven drive to succeed Ability to work quickly and accurately A team player who is not afraid to get involved and support team members Ability to build good relationships externally and internally Excellent communication and negotiation skills Strong attention to detail
The working hours for this position are 37.5 hours per week, Monday to Friday. The role is based in our Colchester City Centre office but flexible working arrangements will be considered if needed. The specific job title and remuneration package will be dependent upon experience.

If you would like to be a part of a continuing success story and would like to join our journey with a friendly and ambitious team supporting you, then then apply now by providing your CV with a covering letter.

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

All job applications will be held on our records for a period of 3 months in the strictest of confidence and not shared with any other business or organisation.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Type: Full-time

Pay: 30,000.00-50,000.00 per year

Work Location: In person