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The multiple purposes of this role are to provide efficient and high-quality underwriting administration services to the London Wholesale Casualty Underwriting Team.
This role contributes in a variety of ways to the achievement of this. It also contributes to leverage the knowledge around best practice in administering our accounts for the UK non-program business. The role supports the end to end underwriting process with regular liaison with other functions to ensure highest service quality.
Ensuring accurate, efficient processing of our accounts including monitoring data, backlog clean ups and project work, as well as overall compliance with AXA XL policies is necessary. Furthermore, the role holder has in-depth knowledge of general insurance and can support underwriting in pre-and post-bind processes and other underwriting-related tools.
What
you'll be doing
---------------------------
Submission/ Renewal Phase
+ Timely requests to off-shore team for policy creation and name clearance activities
+ Use underwriting tools to support the underwriter in defining the structure of UK business
Implementation Phase
+ Timely and accurate processing of premiums
+ Proactive engagement with underwriting to ensure new and renewed accounts have an efficient and smooth account hand over, ensuring information received is understood and complete in order to process policies on system(s)
+ Ensures timely and complete documentation of files handled by role holder in UW file (on Document Management System)
+ Accountable for correct premium, commission and tax bookings in processing systems
+ Accountable for binder monitoring and various report
Maintenance Phase
+ At request of Underwriting, ensure timely and high-quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries)
+ Ensure appropriate communication flow between Underwriting, Middle Office and Shared Services
+ Foster positive relationship with internal/external counterparts to get a mutual understanding of their needs
+ Deal with and address requests originating from client/broker immediately and refer to Underwriting as required and as timely as possible. Seek confirmation from Underwriting prior to implementation of change request
General Support
+ Develop an internal network for facilitating the transfer of information and data between functions and departments in order to service the requirements of the underwriters and clients/brokers
+ Develop expert level knowledge with regards to systems, and processes and keep abreast of new guidelines published.
+ Ensure data quality accuracy ratios at the defined level/metrics
+ Support existing backlog clean up exercises
+ Support project work to ensure that existing processes meet requirements
You will report to Head of Middle Office
What
you'll bring
------------------------
We're looking for someone who has these abilities and skills:
Required Skills and Abilities:
Computer Literacy: Proficiency in MS Office Suite, especially Excel
Communiction Skills: Clear verbal & written communication for liaising with various stakeholders
Attention to Detail: ensuring accuracy in all taks and identifying potential issues.
Time Management: prioritisng tasks and meeting deadlines
Desired Skills and Abilities:
Analytical Skills: ability to review & interpret data
Knowledge of Insurance Principles: a basic understanding of insurance policies, regulations & underwriting processes is beneficial
Problem solving skills: assisting in resolving queries & issues.
What
we
offer
-----------------------
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another -- and our business -- to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
Valuing nature:
How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change:
The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG:
All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action
: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
Who
we
are
--------------------
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
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