Job Description

Job Title:

Unit Administrator and Receptionist

Salary:

St Matthews Healthcare pay structure

Hours of Work:

Full Time

Reports To:

Unit Manager

Key Working Relationships:

Multi-disciplinary team, Service Users, Staff, Statutory, Voluntary Agencies, Public and Health professionals

Base:

St Matthews Healthcare (the post holder may be required to visit other sites to meet service needs)

Job Summary:

The post holder will be responsible for the Administration and Reception for the different sites of the Company, supporting staff and clients in all aspects, providing a comprehensive Administration service.

The post holder will function as a first point of contract for all staff to the Human Resources Team.

The post holder will provide comprehensive support on all Administrations and auditing/accurately recording of personnel files and systems (i.e., Radar, HR Trackers).

The post holder will have responsibility for always providing a professional and friendly service.

Key Responsibilities of the Role::

HR Administration & Onboarding

Coordinate HR systems and provide support throughout the employment lifecycle. Maintain accurate employee records for full-time, part-time, and bank staff. Monitor sickness, probation, and leave trackers; manage resignations and contractual changes. Administer onboarding processes including contracts, pre-employment checks, and inductions. Assist in formal HR meetings, investigations, and grievance procedures. Provide HR reports and assist with HR projects as required.

Recruitment & Payroll Support

Support recruitment processes, including distributing application forms and submitting employee details. Ensure timely submission of payroll instructions and maintain payroll-related documentation.

Reception & Front of House

Manage telephone and face-to-face enquiries professionally. Schedule appointments and coordinate transport allocation. Maintain reception area, stock, and administrative support for visitors and service users.

Finance & Service User Affairs

Manage patient money systems, petty cash, and financial reconciliations.

General Administration & Office Support

Provide secretarial and administrative support to Directors and Managers. Organise meetings, maintain records, and manage correspondence. Support company projects, marketing, and communications as required. Maintain document control systems, IT databases, and office supplies.

Quality, Governance & Health & Safety

Participate in personal development and mandatory training. Adhere to company policies, confidentiality standards, and Health & Safety procedures. Report incidents and support risk management practices.

Equal Opportunities & Conduct

Promote a diverse and inclusive workplace. Maintain professionalism and a zero-tolerance approach to bullying, harassment, or aggression
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

Benefits of joining SMHC:

Wagestream

- take control of your pay with Wagestream, so you can access your wage when you need it.

Enhanced pay

on Weekends & Bank Holidays

Blue Light Card

- discounts on shopping, days out, restaurants and much more.

Staff development and training

- bespoke and progressive approach with abundant opportunities for career development.

Free on-site parking

.

Your Assistance Programme

- Mental health and wellbeing support to get you & immediate family through life's issues, problems, and worries.
St Matthews Healthcare is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We reserve the right to close the vacancy ahead of the closing date if a successful applicant is appointed.

If you think you have the right skills and attitude to deliver the highest quality of care as an Unit Administrator and Receptionist at St Matthews Healthcare.

Apply Now!

Job Type: Full-time

Pay: 12.21 per hour

Ability to commute/relocate:

Northampton, NN6 8LD: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person