Job Description

Job Title: Unit Personnel Office Administrator

Salary: 24,637.57 per annum

Contract: Permanent, Full Time

Weekly Contractual Hours: 37.5 (Monday to Friday- 7.30AM to 5PM)

Location: HMS Collingwood, Hood Building, Fareham, Hampshire, England, PO14 1AS



An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.

Position Overview

Based in the Personnel Office HMS Collingwood, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.

Main Responsibilities

The main responsibilities include providing a dedicated day-to-day focal point for personnel administration, which involves direct customer interaction and liaison with coordinators and line managers. The role requires arranging travel using an online booking system and coordinating with booking companies, coordinators, and travelers. Additionally, the position involves collating and maintaining budget-related information and protecting personnel-related data. Data input and updating within the joint-Service administration system are also key duties. The role includes assessing entitlements such as pay, allowances, expenses, promotions, and awards. It is essential to ensure all activities comply fully with current Health and Safety Regulations and the General Data Protection Regulations. Furthermore, the individual will undertake any additional tasks as directed by the Line Manager, including providing support or cover for other staff members.

What we are looking for

The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.



The ideal candidate will possess strong administration experience, demonstrating excellent organisational and motivational skills, along with a high degree of integrity. They should have a proven track record of delivering quality administration and service, including customer-facing experience. A persuasive and credible communicator, both verbally and in writing, the candidate must be capable of developing close working relationships. Proficiency in IT is essential, with a good working knowledge of Microsoft Office applications. While not essential, being conversant with or having knowledge of MOD personnel administration applications and systems is desirable. The candidate should take a proactive approach, with the ability to embrace and lead on change, and must be capable of managing last-minute changes to requirements and deadlines. A good standard of education is also required.

Additional Information

MOD security clearance and DBS Standard required (Proof of right to work in UK essential)

Required to wear approved company work wear.

About the company

We are a business of 77,500 colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.



We champion diversity and inclusion and have six employee networks offering supportive spaces for military veterans, parents and carers, LGBTQ+, women, disabled colleagues, and for all races and ethnicities. Mitie has a comprehensive and practical approach to achieving net zero carbon. A wide variety of benefits are available to employees, including additional leave purchase, Give as You Earn, Salary Finance, Save as You Earn, Share Incentive Plan, Cycle to Work, purchase of private medical cover, life cover, technical equipment, childcare vouchers, and more. There is a reward and recognition scheme and a wide variety of high street discounts available to claim. Please ask more about these benefits at interview.

Additional information for internal applicants

Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.