Job Description

UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for an Unscheduled Care Lead join our Unscheduled Care team at
at HMP Thameside, a category B Prison located in Greenwich, South-East London.
In this role you will have the opportunity to provide the highest standards of healthcare to our patients, without having to compromise on efficiency and quality.
Hours
This is a full time position working 37.5 hours per week, Monday to Friday - 07:30 - 16:00.
Salary
You'll receive an annual salary up to 60,926 per annum - depending on experience.
How will we support you?
Bespoke induction, including our Introducing Health in Justice training course
Competency framework
Regional and national career development opportunities
Our bespoke Learning Management System to address your learning needs
Support from the wider team
Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
Main duties of the job
As an Unscheduled Care Lead, your responsibilities will vary. You will

• Provide Leadership and line management for those within the Unscheduled care team.
• Provide outstanding evidence based care to our patients by seeking out, listening to and acting on feedback so that patient engagement is at the centre of service delivery.
• You will also provide day to day operational service delivery and data which has integrity, in a timely manner to meet commissioner expectations.
• Deliver excellence in all areas of your role. Deliver non-judgemental, compassionate care within the prison that is safe, high quality and in line with CQC requirements. This will be achieved through adherence to policies and procedures and compliance with statutory responsibilities whilst driving excellence.
• Promote best practice in the field of unscheduled care, triage and emergency response.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesnt stop there we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Requirements

• Degree or appropriate equivalent level of experience or clinical qualification
• Experience leading multi-disciplinary teams
• Experience of working in CQC or equivalent registered services such as HMIP
• Experience of client management or meeting commissioner expectations
• Experience developing effective working relationships with internal and external stakeholders
• Understanding of clinical governance

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Details
Date posted
11 September 2025
Pay scheme
Other
Salary
Depending on experience Up to 60,926 per annum
Contract
Permanent
Working pattern
Full-time
Reference number
12635
Job locations
Hawker House
Napier Court, 5-6 Napier Road
Reading
Berkshire
RG1 8BW
Job description
Job responsibilities
As the Unscheduled Care Lead you will:
Provide Leadership and line management for those within the Unscheduled care team. Provide outstanding evidence based care to our patients by seeking out, listening to and acting on feedback so that patient engagement is at the centre of service delivery. You will also provide day to day operational service delivery and data which has integrity, in a timely manner to meet commissioner expectations.
Deliver excellence in all areas of your role. Deliver non-judgemental, compassionate care within the prison that is safe, high quality and in line with CQC requirements. This will be achieved through adherence to policies and procedures and compliance with statutory responsibilities whilst driving excellence.
Inspire your team and the wider Integrated team to deliver high quality care and effective interventions to residents at the prison. Inspire trust and excellence in your team by pro-actively leading the service and motivating the team, recognising that our workforce is our most valuable asset.
Promote best practice in the field of unscheduled care, triage and emergency response. Promote Best practice, clinical supervision, evidence based care and continuous quality improvement embedding a culture of shared learning
Share ideas and innovations to ensure we meet the contractual requirements. Share knowledge and expertise to build confidence and knowledge in the team (as well as with the prison operator) regarding emergency responses.
Job description
Job responsibilities
As the Unscheduled Care Lead you will:
Provide Leadership and line management for those within the Unscheduled care team. Provide outstanding evidence based care to our patients by seeking out, listening to and acting on feedback so that patient engagement is at the centre of service delivery. You will also provide day to day operational service delivery and data which has integrity, in a timely manner to meet commissioner expectations.
Deliver excellence in all areas of your role. Deliver non-judgemental, compassionate care within the prison that is safe, high quality and in line with CQC requirements. This will be achieved through adherence to policies and procedures and compliance with statutory responsibilities whilst driving excellence.
Inspire your team and the wider Integrated team to deliver high quality care and effective interventions to residents at the prison. Inspire trust and excellence in your team by pro-actively leading the service and motivating the team, recognising that our workforce is our most valuable asset.
Promote best practice in the field of unscheduled care, triage and emergency response. Promote Best practice, clinical supervision, evidence based care and continuous quality improvement embedding a culture of shared learning
Share ideas and innovations to ensure we meet the contractual requirements. Share knowledge and expertise to build confidence and knowledge in the team (as well as with the prison operator) regarding emergency responses.
Person Specification
Qualifications
Essential

• Please refer to the job description attached to the advert.

Desirable

• Please refer to the job description attached to the advert.

Experience
Essential

• Please refer to the job description attached to the advert.

Desirable

• Please refer to the job description attached to the advert.

Additional Criteria
Essential

• Please refer to the job description attached to the advert.

Desirable

• Please refer to the job description attached to the advert.

Person Specification
Qualifications
Essential

• Please refer to the job description attached to the advert.

Desirable

• Please refer to the job description attached to the advert.

Experience
Essential

• Please refer to the job description attached to the advert.

Desirable

• Please refer to the job description attached to the advert.

Additional Criteria
Essential

• Please refer to the job description attached to the advert.

Desirable

• Please refer to the job description attached to the advert.

Skills Required