Job Description

Be Part of the Ride

At

Uprise

, we're not just another bike shop. We're a movement. A space where passion meets innovation, where every customer journey is an adventure, and where cycling is more than transport--it's a lifestyle.

And now, we're kicking things off with something huge--our

first-ever Uprise Bikes store in Bristol

. This flagship store is being led by the brilliant team who, until recently, were charging ahead with the iconic

Stif MTB store in Winterbourne

. Their passion, expertise, and reputation for excellence will fuel Uprise's mission to revolutionise the way people ride.

We curate the most exciting bikes, gear, and accessories on the market, blending cutting-edge design with a strong sense of community. Now, we're looking for a driven and energetic

Sales Associate

to join our team and bring the Uprise experience to life.

The Role

As an

Uprise Sales Associate

, you'll be the face of our brand. You'll inspire, guide, and support riders of all levels--whether they're buying their very first bike or upgrading to their dream ride. You'll help shape a store experience that's memorable, fun, and absolutely world-class.

What You'll Be Doing

Delivering

outstanding customer service

--you'll listen, advise, and help every customer find the perfect fit. Staying on top of the

latest cycling trends

, products, and tech--your knowledge will set you apart. Creating a warm,

welcoming atmosphere

--you're confident, approachable, and adaptable. Taking care of

stock management

--from deliveries to system updates, accuracy matters. Making sure products are displayed at their best, showcasing the

style and innovation

we're known for. Handling

POS transactions

with confidence, whether it's sales, refunds, or exchanges. Championing

sustainability

--recycling and reducing waste wherever possible. Keeping the store looking sharp--clean, tidy, and organised. Following

Health & Safety guidelines

to keep the team and customers safe. Flexing to support the team's needs--no two days are the same, and you'll thrive on the variety. Bringing the energy on weekends and holiday cover--cycling never stops, and neither do we!

What's In It for You

We believe our people are our greatest gear upgrade. That's why we offer:

A competitive salary (from 26,645 to 28,725 depending on experience) Generous

staff purchase discounts

(yes, your dream bike just got closer!) 28 days holiday (and more with service) Cycle Solutions salary sacrifice scheme with huge savings Employee cashback healthcare scheme Company sick pay & Employee Assistance Programme Pension scheme & Death in Service cover (x4) Ongoing learning, development & progression opportunities Access to an

external discounts platform

for even more perks

What We're Looking For

A true people-person with a

passion for cycling and retail

Someone who thrives in a fast-paced, vibrant environment A confident, positive, and flexible team player A problem-solver who can handle tasks with accuracy and energy
Job Type: Full-time

Pay: 26,645.00-28,725.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Sick pay Store discount
Work Location: In person