Job Description

Used Car General Manager Job description
Used Car General Manager - Marshall Mercedes Benz Winchester
Hours: Full time, 45 hours per week
Salary: Basic Salary with an OTE of 390k
Benefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.
Who we are
Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 7th largest motor retail group (AM100 11/24).
We operate 144 franchise stores representing 25 manufacturer car, van, truck and bike brands across 34 counties in England.
Our vision is to be the UKs premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.
The role
We are seeking a General Manager to join our Mercedes-Benz division and head up our Mercedes-Benz Approved Used and After-Sales Winchester store. This role will see you lead day to day operations across the site including full accountability for dealership financial performance and line management of the dealership leadership teams. Reporting to the Franchise Director this role is offered on a full-time, permanent basis, and offers the right candidate a chance to join a successful group with high employee engagement.
What youll do
As a General Manager, you will have overall accountability for people and financial performance for your store. With support from your Franchise Director and corporate support functions, you will:

• Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
• Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
• Oversee the sales and aftersales divisions, ensuring performance meets or exceeds budget
• Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
• Accurately finalise dealership reporting, in line with group reporting frameworks
• Develop and roll out dealership marketing and publicity strategies to support objectives
• Support the dealerships to consistently achieve high levels of customer satisfaction
• Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements

Who you are
Given the nature of this role, you must have substantial Used Car experience at a Sales / General Management level to really hit the ground running.
Manufacturer experience would be beneficial but isnt essential to the success of this role. In addition to your previous experience, we are seeking individuals who display the following attributes:

• Strong leadership skills with the ability to lead and motivate a large and diverse team
• A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
• Strong analytical and problem-solving skills, with the ability to foresee potential barrier
• A commitment to the Marshall Values of People, Customers, Integrity and Innovation