Utilities Account Manager

Grantham, ENG, GB, United Kingdom

Job Description

Role Overview:



This role requires someone with keen problem-solving skills, who can think outside the box and has a keen eye for detail is methodical in their work manner and process driven. If you can think on your feet, can multitask, and would enjoy working in a fast-paced environment then this could be the job for you!

Therefore, we are inviting enthusiastic and commercially focused individuals who are committed to learning new skills with the appropriate experience and personal qualities to apply for this exciting opportunity.

Although previous experience in the Energy/Waste industry would be an advantage, it is not essential.

Key Responsibilities



Building strong and lasting relationships with customers, understanding their needs and requirements.

Building relationships with our preferred suppliers.

Manage and maintain a pipeline ensuring all sales opportunities are captured accurately through detailed CRM management.

Efficient and accurate completion of Change of Tenancies.

Account portfolio maintenance within the internal systems including our in-house CRM system.

Resolving customer and supplier queries promptly and efficiently.

Monitoring multiple email boxes and responding to customer queries via email and phone.

Skills Required



Accuracy and attention to detail.

Good organisational skills and ability to work to deadlines.

Proficient in MS Office with strong emphasis in excel.

Good customer care skills.

Good written and verbal English.

Ability to work independently or as part of a team.

Motivated - you have a "can do" attitude and love to see success and a job well done. Team player - you enjoy working closely with a team to help them develop.

Flexible - you're a strong team player who can adapt as the role and business develops and have effective decision-making skills to manage a changing workload.

Job Types: Full-time, Permanent

Pay: 22,880.00-25,000.00 per year

Benefits:

Company pension Free parking
Schedule:

Monday to Friday No weekends
Experience:

Property Management: 1 year (preferred) Customer service: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3242975
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Grantham, ENG, GB, United Kingdom
  • Education
    Not mentioned