We are a fast-growing, innovative Internet provider, delivering full-fibre broadband across rural areas in the Southwest, including Dorset, Somerset, New Forest, and now expanding our network into Wiltshire. Dedicated to delivering lightning-fast broadband to thousands of countryside homes and businesses, we are different to most Alt Nets in that we design, build, and operate our own network to ensure every connection meets our high standards.
Late last year, we celebrated an exciting milestone in connecting our 10,000th customer to our full-fibre service. This achievement highlights our commitment to exceptional customer service and is reflected in our customer reviews and trust pilot scores.
We're a growing business built on teamwork, where each contribution is valued and has a part to play in our successes. With a focus on personal and professional growth, we offer endless opportunities to make an impact. As we continue to grow, we are seeking passionate individuals to join our team.
The Role
This is a full-time role, working within the Legal & Land Access Department, working for different members of the team. The role provides administrative assistance to the Network Planners & Rural Planners in dealing with utility companies and ensures their legal documentation is processed in accordance with our internal systems and procedures.
Responsibilities
UTILITIES
Handling various utilities processes to ensure matters are dealt with in a proactive manner and to keep turnaround time to the minimum
Attend site meetings with utility companies to ensure procedures are followed correctly and to build/maintain relationships with the utilities' representative
Communicating with utilities companies and building strong relationships to improve efficiency in utilising their services.
Ensuring the cost-effective DNO solutions are provided for new active sites
Pro-actively ensuring we have power supply live before the network is built
Constantly following up various utilities to ensure turnaround time is kept to the bare minimum and where possible to negotiate a more efficient and pragmatic process
Taking ownership of four regional teams utilities requests and to provide them with an efficient and prompt service, as well as keeping the Regional Delivery Managers up to date
Resolve any on-going issues with landowners regarding power supplies and to find an alternative solution that will be a win-win situation
Learning and developing new procedures especially when Wessex Internet builds in new areas
Keeping internal records up to date using CRM and other systems
LEGAL
Providing day-to-day assistance and advice to planning teams internally, under guidance of in-house lawyers
Processing legal agreements on our internal systems
Submitting applications to the Land Registry to register our Code Agreements
Liaising with the Land Registry to deal with any requisitions or queries
Assisting in drafting and proof-reading legal documents
Filing and organising all complete legal agreements
Corresponding with landowners and if applicable, their legal/professional advisors
Generating digital signatures for legal documents
Requirements
A proactive "can-do" attitude is essential for this role, as well as being pragmatic and good at resolving issues
Ability to prioritise workload in a changing, multi-demand environment
Very strong organisational skills, persistence, attention to detail and time management
The ability to work well with a wide variety of people
Excellent communication, both oral and written
Strong Microsoft Office knowledge, and quick ability to learn other systems (prior knowledge of Salesforce and QGIS a strong advantage, but not essential)
Basic understanding of property law an advantage
Benefits
25 days of annual leave
The option to buy or sell an additional 5 days holiday
Enhanced Family Pay
Private Medical Insurance
Life Assurance
Income Protection
Cycle to Work Scheme
Tech Scheme
Opportunities to progress your career - we're a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we'll help you reach your potential
Regular social events
75% discount to Wessex Internet package
Find out what it's really like to work at Wessex Internet from some of our team by visiting https://www.wessexinternet.com/careers/ and watch our short video https://youtu.be/5U1j7GzB3Cc
Salary:
28,000 - 32,000 per annum DOE
Role Type:
Full time, 40 hours, with opportunity for flexible working hours
Location:
Office-based (near Blandford Forum, Dorset) with regular site visits (mileage paid); please note that this role is not suitable for home working (except very occasionally by arrangement)
Holiday:
25 days plus bank holidays
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