Deliver customer orders as required, contributing to overall success of a high performing organisation and promoting the company brand through positive interaction with customers.
Responsible to: Branch Manager, Assistant Manager
Main Duties and Requirements :
Full UK Drivers Licence - Held for minimum of 3 years
Knowledge of the area
Deliver Product to customers premises on time
Unload product at customers premises in relation to corresponding paperwork
Receive a proof of delivery signature from customer
Take payment if required (Cash/Cheque) and write out proof of takings
Ensure high levels of customer service at all times
Have 'the customer is always right' attitude
Relay any customer issues verbally and promptly on your return to the relevant people
Ensure the product is left in correct place as per customers instructions
Maintain professional image
Load your van according to procedures
Place delivery advice notes in order of run
Ensure product is loaded onto van in order or run
Ensure the correct product is loaded in relation to corresponding paperwork
Collect customer returns
Load customer returns into a van for return to branch
Complete relevant returns paperwork at customers premises
Ensure relevant questions are asked in relation to why part is being returned
Van Maintenance
Carry Out daily checks
Complete relevant paperwork
Report any faults
Help in warehouse as and when required
Pick product in accordance with advice notes as and when required
Offer help in between delivery runs
Be enthusiastic when asked to help in other areas
Person Specification :
Essential
Holds full driving licence
Great Team player
Smart appearance and professional presentation
Ability to understand necessity of excellent standards of customer service and work to deadlines
Good Communication skills
Works with integrity and in the interests of the company
Good time keeper
Desirable
Experience within a previous delivery driver role in the cars parts and automotive industry
Knowledge of car parts and automotive industry
Previous cash handling
Full clean driving license
Job Type: Full-time
Pay: From 12.21 per hour
Benefits:
Company pension
Employee discount
Work Location: In person
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