Job Description

Van Driver (Cooler Expert)

Reporting to: Branch Operations Manager

Hours of Work: 40 hours

Place of Work: Slough

Salary: 28,808 per year plus bonus of up to 3,525 per year

Eden Springs Is the Leading Company in Drinking Water Solutions for both companies and households.

We offer innovative water and coffee solutions to businesses and households providing high-quality products and services to improve the vitality of all, whilst respecting the environment.

We are developing a purpose-driven culture that will drive an enhanced associate experience. Our goal is to attract and retain highly-engaged associates who will live our purpose in their interactions with our customers, as well as in their communities.

Key Objectives:

Ensure 95% of scheduled sanitisation and technical service is completed on time, whilst supporting delivery of water and associated services where appropriate. Ensure customer equipment is sanitised to contractual requirements in line with WHA guidelines and company standards. Ensure all activity is appropriately recorded at the time of completion. Obtain customer signatures and authenticate completion of works with photographs in line with procedural guidance. Understand service metrics and take appropriate corrective actions. Contribute to a minimum of 40% NPS score each month and review/address any negative survey responses in a timely manner. Liaise with the Service Centre Management team and Central Planning team to ensure optimum route efficiency. Ensure vehicle is stocked with the correct amount of product whilst following defined stock control measures including completion of accurate, timely load sheets and the reporting of damaged stock. Ensure appropriate driving behaviors are consistently adhered to and vehicle standards are met and maintained. Vehicle to be cleaned as required with faults immediately escalated to Service Centre Management team. Support service centre, sales, supply chain and production associates to address time critical issues and drive continuous improvement. Assist with warehouse activities as required.

Profile:

Strong ability to follow fair and reasonable instruction. Strong collaborator in team environment. Good communicator on a one-to-one and group basis. Excellent attention to detail. Driven to deliver exceptional levels of service to customers and internal colleagues. Ability to work to time pressures and prioritise activity, individually and for the team.

Requirements:

Flexible working to ensure we maximise all identified strategic opportunities. This role may require occasional travel and overnight stays.
At Eden Springs, we are dedicated to promoting diversity and equality. We believe that different ideas, perspectives, and backgrounds are essential for creating a creative working environment that delivers real results. Join our team and be part of an inclusive and dynamic workplace.

Job Types: Full-time, Permanent

Pay: From 28,808.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Licence/Certification:

Full UK Driving Licence (required)
Work Location: In person