Job Description

Contractual hours

40

Basis

Full time

Region

East

Job category/type

Transport

Date posted

25/06/2025

Job reference

REQ03382023

About Toolbank -

www.toolbankservices.com

Toolbank are one of the leading distributors of tools, accessories and hardware products to merchant, retail and e-commerce markets throughout the UK & Ireland.

Trading from 14 strategically sited warehouses, backed by central distribution we provide our 12,000 customer outlets with 24/48hour service on over 30,000 products via our network of specialist logistical facilities.

Toolbank, as part of the Dormole group of companies, remains a privately-owned and managed business committed to providing first class, efficient and friendly service to our customers and suppliers delivered by our team who all work in a rewarding, secure and enjoyable environment.

About the role:

Reporting into

The Transport Manager

Deliver goods and services to customer premises, safely and consistently, in line with the company's commitment to provide customers with the best tools, service and support for every trade and task.

You'll have a positive outlook that will help you thrive in the achievement of the following daily responsibilities:

Organise parcels securely and logically onto vehicle, confirming with the handheld terminals to ensure accuracy, efficiency and traceability of consignments. Provide excellent customer service to develop and maintain existing client relationships. Operate vehicle in a professional manner, in accordance with the company's policies, protecting the company's reputation whilst carrying out the service. Collect real-time proof of delivery on the handheld terminals to assist with speedy resolution of subsequent customer queries. Update line manager with feedback from customers, or changes on the routes to ensure accurate information is noted on relevant platforms ensuring full visibility for all departments. Observe company procedures regarding accident reporting and insurance claims within the allowed timescales, preventing delays in payments and potential losses. Maintain vehicle cleanliness and perform vehicle safety checks in accordance with health and safety policy, notifying the line manager of defects for immediate correction. Ensure all paperwork is fully completed accurately and on time, enabling the continuous flow of information. Ensure the correct PPE is worn whilst at work and undertake work in a safe manner in full compliance with company policy/procedures to prevent accidents and injuries. Perform tasks to a high level of accuracy and efficiency, ensuring agreed KPI's are achieved.

What are we looking for?

Full UK Driving Licence 2 years Delivery Driving experience Effective communication skills Numerical and reading skills. General knowledge geographical area Basic computer skills Learns new skills and applies newly acquired knowledge.

What can we offer you?

A competitive annual salary

Monday to Friday, Job & Finish -6am/7am start dependant on rotating route.

33 days holiday plus bank holidays Company Pension Scheme with employer contribution starting at 4.5%, increasing with service Life Assurance (6x salary for pension scheme members) Enhanced Maternity, Paternity & Adoption Pay Access to free & confidential 24/7 Employee assistance programme and GP Consultations Free access to health and wellbeing app * Access to tools and hardware at a discounted rate