We are looking for a passionate and sales-focused Suit Department Sales Supervisor who can deliver outstanding customer service. You will play a key role in driving sales across the shop floor, coordinating VIP appointments and wedding events, and enhancing the overall customer experience. The ideal candidate will have a strong commercial mindset, a keen interest in menswear suiting , and a confident approach to styling, merchandising, and social media engagement.
Key Responsibilities
Sales & Customer Experience
Lead by example on the shop floor to drive suit sales and deliver exceptional service.
Engage proactively with customers, offering expert advice on product selection, styling, and fitting.
Manage and grow revenue through personal shopping services and VIP suite appointments.
Team Leadership
Inspire, support and motivate the sales team to achieve targets and KPIs.
Provide regular coaching, feedback, and training to elevate team performance.
Visual Merchandising & Stock Control
Oversee visual merchandising to ensure the department remains on-trend, commercially appealing, and aligned with campaigns.
Monitor stock levels, coordinate replenishment, and implement layout changes to support sell-through.
Event Management
Lead and organise in-store events, particularly weddings and occasionwear appointments.
Build strong relationships with local wedding suppliers and planners to drive footfall and referrals.
Marketing & Social Media
Support the creation of engaging content that showcases new arrivals, styling tips, and the in-store experience.
Collaborate with the marketing team to promote events, VIP bookings, and seasonal campaigns across social platforms.
Skills & Experience
Previous experience in a supervisory or senior sales role within fashion retail, ideally in menswear or formalwear.
Strong styling, product knowledge, and fitting skills, with particular expertise in suits and tailoring.
Confident leadership and communication skills.
Competent with social media platforms and comfortable creating engaging content.
Organised, commercially minded, and target-driven.
Experience in visual merchandising and event coordination is highly advantageous.
What We Offer
Competitive salary and performance-related bonus.
Generous staff discount and uniform allowance.
Ongoing training and clear progression opportunities.
A supportive and creative working environment where your ideas and input are encouraged.
If you're ready to take the next step in your retail career and have a passion for premium menswear, we'd love to hear from you.
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