Excellent salary plus Incentive
30 days annual leave (Inclusive bank holidays and long-service)
Workplace pension scheme
Free Training and Development Academy
Employee long service rewards
Employee well-being service
Free uniform (and PPE)
Life insurance
Overtime available
Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.
About the role
As the Collection and Delivery Team Leader, you will oversee the daily operations of the Collection and Delivery team, ensuring that customer vehicles are collected and delivered efficiently and to a high standard. Acting as the public face of the business, you will ensure that customers receive a warm and professional service, whether at their location or on-site. You will be responsible for coordinating your team to ensure vehicle movements are smooth and well-organised, as well as managing on-site logistics and parking arrangements. This role requires strong leadership, attention to detail, and the ability to deliver excellent customer experiences in a fast-paced environment. You will also liaise closely with our customer service and operations teams to ensure timely and safe vehicle movements.
What we look for
Strong organisation
Team leader skills
A team player who can work with minimal supervision
Ability to multi-task, plan and organise effectively
Effective communication with customers and colleagues
Good IT skills
Ability to adopt upselling skills
Someone who can make customers smile
A full UK driving licence
Willingness to operate a small transporter vehicle
About you:
You are an experienced and well-organised individual, familiar with scheduling vehicle collections and deliveries. You have strong communication skills and are confident interacting with customers, ensuring they receive the best service possible. You are comfortable working independently and managing your time effectively while adhering to company policies and maintaining a high level of safety. Additionally, you take pride in your work, ensuring all vehicle movements are handled with care and efficiency. A clean driving licence and experience in a similar role are essential.
Why join the Motofix family?
Trusted by Premium Brands
: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
Award-winning Paint & Body Centre
: In
Spring 2024
, we opened our state-of-the-art
Prestige Paint & Body Centre
in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.
Customer Experience:
In 2024, Motofix was recognised as
Bodyshop Group of the Year
and our teams enjoy a
Trustpilot rating of "Excellent".
Next steps
Contactour talent team who will be in touch within 5 working days
Please check out our website for our privacy and covid-19 welfare policies
Job Types: Full-time, Permanent
Pay: Up to 32,500.00 per year
Benefits:
Company pension
Free parking
Life insurance
Work Location: In person
Reference ID: DTL-EXTR
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