Job Description

We are seeking an experienced Engineering Manager to lead vehicle maintenance operations across the West Midlands.
In this role, you will ensure our fleet is maintained safely, reliably, and to a high standard of presentation. You will manage and develop a multi-skilled team, drive performance improvements, and deliver cost-effective maintenance in line with business strategy and budget requirements.
What you'll do ...

• Ensure fleet safety, reliability, presentation, and compliance with all company, legal, and manufacturer standards.
• Lead, develop, and support engineering teams through performance objectives, coaching, reviews, succession planning, and inclusive team management.
• Drive depot performance and continuous improvement using data-driven analysis, regular performance reviews, and collaboration with Operations.
• Plan and oversee all maintenance activities, ensuring effective use of labour, parts, tooling, resources, and pit availability.
• Manage the engineering budget, delivering cost-effective maintenance and identifying investment needs.
• Support apprentice and trainee development and ensure progression through required training.
• Maintain clear daily communication, produce accurate reports, and manage conduct, performance, and attendance in line with HR requirements.

What you will need...

• Strong understanding of LEAN principles (e.g., OPERATE Level 1/2, Lean Six Sigma or equivalent).
• IOSH and NEBOSH qualified.
• A CPC or willing and able to obtain full industry CPC.
• Possesses, or can attain, a Practical Teaching Certificate (PTC).
• Strong people-management skills and the ability to foster an inclusive, high-performing team culture.
• Experience managing large-vehicle maintenance environments.
• A collaborative, detail-focused, and self-motivated approach.
• Commitment to exemplary health and safety standards and the ability to act as a positive role model.
• Accountability for achieving personal and depot KPIs.
• Strong communication skills, ensuring key information is shared effectively with your team.

What we offer in return for your hard work and commitment...

• A company pension
• 25 days paid annual leave (pro rata depending on shift patterns)
• Free Bus & Coach travel for yourself on the National Express network
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
• Exclusive benefits and savings from thousands of the UK's largest retailers and service providers
• Access to our award-winning Health Buzz; providing free and accessible health checks
• Access to our Employee Assistance Programme which includes free counselling and further support to aid your health and wellbeing
• Private online GP service
• An opportunity to take part in our Cycle2Work scheme
• A warm invite to join the National Express Sports and Social Club
• We are passionate about supporting and developing our Engineering team, and providing opportunities for career progression

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
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Things to Note...
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
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You are applying for...
Vehicle Engineering Manager
Salary: Upto 70,000
Working Pattern: Full Time
Contract Type: Permanent
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Inclusivity is at the heart of what we do at National Express. We are a Disability Confident Committed organisation and will offer an interview to candidates with disabilities or long-term conditions who meet the minimum skills criteria for the role. If you have a disability or long term condition and need us to make any adjustments or do anything differently for your interview, please let us know below?
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