Job Description

The Finance Assistants deal with all Finance and Insurance transactions for customers to complete the purchase of their vehicle within our Showroom. You will provide a professional, friendly and efficient service to our Customers when purchasing a vehicle, ensuring a positive Customer experience. We also offer a bonus scheme for our Financial Administrators.

Hours:

43.5 hours per week on a rota including weekends and bank holidays (3 days off one week, 2 days off the next).

Responsibilities:

To assist the Customer with completing online Finance Applications. To take accurate payment for vehicles sold. To ensure that Customers are kept informed of the transaction process. To ensure that duties are carried out diligently and within FCA compliance standards. To maintain accurate and up-to-date records, using Company systems to log data. To ensure that all point-of-sale materials are displayed in all offices. Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business. To undertake administrative duties as required to support the Finance Team. Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy. To conduct any other reasonable duties as requested.

Essential Skills

Strong administration and interpersonal/communication skills Exceptional customer service skills/a positive attitude to customer care Willingness to learn F&I processes, add-ons and products. A well-presented, confident individual who is comfortable communicating to a diverse customer base Effective time management and flexibility in working patterns needed

Apply today to join our BIG Finance Team!

Job Types: Full-time, Permanent

Pay: Up to 27,693.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Employee discount On-site parking Store discount
Schedule:

Every weekend
Work Location: In person