Job Description

Volvo Apprenticeship Programme

The role of a Vehicle Service Technician is to maintain service and repair vehicles to a consistently high standard. We use some of the most advanced service equipment and techniques in the world making this a great time to start your career with TMS Volvo Hinckley.

This exciting apprenticeship programme is ideal for someone who is looking to begin their journey to becoming a qualified Service Technician and who wants to develop a long-term career with an ambitious automotive brand.

THE ROLE OF A LIGHT VEHICLE SERVICE TECHNICIAN

The Apprenticeship is geared toward training the next generation of Light Vehicle Service Technicians.

Light Vehicle Service Technicians service and repair light vehicles such as cars up to 3.5 tonnes. Technicians are trained in all areas of vehicle mechanics and electronics from engine and exhaust systems to air conditioning and security features.

Main Purpose of Job

To undertake all college and company training required to successfully complete the Apprentice Scheme to the expected and agreed standards. To accurately and skilfully undertake the repair and servicing of motor vehicles, whilst detecting and diagnosing any additional faults for further repair, ensuring all work is completed safely and to the satisfaction of the Service Manager and/or supervising Technician. To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.

Key Performance Areas

Operating Controls

Ensure the accurate and timely completion of administration and operational tasks. Strive to achieve a consistently high level of customer satisfaction through outstanding personal and professional conduct.

Communication

Develop and maintain professional and positive working relationships with Company colleagues, customers, suppliers and external representatives, where appropriate.

Policies and Practices

Deal with all customers and visitors promptly, courteously, and professionally. Ensure all environmental, Health & Safety and other Company policies and practices are strictly adhered to, operating within the law at all times.

Personal Criteria

Display a positive attitude, supporting the Company's reputation for excellence through high standards of personal behaviour, including appropriate dress code. Assess own performance and effectiveness and undertake personal development activities.

Company Benefits

25 days annual leave (plus 8 bank holidays) Staff mental/physical health & wellbeing support Contributory pension scheme Private medical insurance after 3 years' service Life insurance after 3 years' service Discounted car purchase scheme Discounted service/parts/bodyshop scheme Staff new car scheme Manufacturer training and development Staff referral scheme Birthday and year end gifts

Working hours:

This is a full-time permanent role.

Mon-Fri 8.30-5pm, plus Saturday rota 8.30-12.30pm.

Job Types: Full-time, Permanent, Apprenticeship

Schedule:

Monday to Friday Weekend availability
Licence/Certification:

Full UK Driving License (required)
Work Location: In person

Reference ID: TMS-059