Job Description

Join our Architecture Services Team

The Architecture Services Team comprises members from many different technical and non-technical backgrounds; from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals.

Success. The Softcat Way.

Softcat is a 1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.





As a Vendor Architect focused on Palo Alto Networks, you'll be part of the Architecture Services Team. In this role you'll be the first port of call for creating Palo Alto Networks solutions that solve customer problems.





You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Palo Alto Networks portfolio, including Strata, Prisma SASE, Cortex & Prisma Cloud. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement.





Working with your Team Leader and Mentor you will work down a path to become a Subject Matter Expert in Palo Alto Networks Solutions and other related technical disciplines such as Cyber Security. You will be working closely with Softcat's Networking and Security Specialist teams, ensuring existing customers are getting the most out of their investments into Palo Alto Networks solutions, and also growing the customer base.

As Vendor Architect / SE - Palo Alto Networks, you'll be responsible for:

Helping to understand, scope and document customers' business and technical requirements. Producing BoMs and other foundational documentation. Working with other Architecture Services members, professional services consultants, and architects to develop cross-discipline and multi-vendor solutions for customers. Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs.

We'd love you to have

A passion for technology and making technology work for businesses along with a desire to share your knowledge and experience with those around you. Relevant degree or industry recognised qualifications or certifications consummate to the role (e.g. Palo Alto Networks Certifications such as PSE: Professional, PCNSE/PCNSC etc. although desirable this is not a necessity). Excellent communications skills, particularly with customers. Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of output.




We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:


Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.



If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/





Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.