Job Description

Job Overview

We are seeking a dedicated and enthusiastic individual to join our team as a Venue Manager. This role is pivotal in ensuring that our venue operates smoothly and provides an exceptional experience for all guests. The ideal candidate will possess strong management skills, a background in hospitality, and a passion for delivering outstanding guest services.

Responsibilities

Oversee daily operations of the venue, ensuring all aspects run efficiently and effectively. Manage staff schedules and training, fostering a positive work environment that encourages teamwork and high performance. Coordinate events and activities, liaising with clients to ensure their needs are met and expectations exceeded. Maintain high standards of cleanliness and organisation throughout the venue. Handle guest inquiries and complaints promptly and professionally, ensuring a positive experience for all visitors. Monitor inventory levels of supplies and equipment, placing orders as necessary to maintain operational efficiency. Implement health and safety protocols to ensure the well-being of staff and guests alike.

Skills

Proven management experience within a hospitality environment, demonstrating leadership capabilities. Excellent guest service skills with the ability to engage positively with diverse clientele. Strong organisational skills, with attention to detail in managing multiple tasks simultaneously. Effective communication skills, both verbal and written, enabling clear interaction with staff and guests. Ability to work flexible hours, including evenings and weekends as required by venue events. A proactive approach to problem-solving with a focus on enhancing guest satisfaction. Join us in creating memorable experiences at our venue while developing your career in the hospitality industry!
Job Type: Full-time

Pay: From 32,000.00 per year

Work Location: In person