Job Description

The Venue Manager will lead the planning and hands-on delivery of Food & Beverage (F&B) operations at Silverstone Circuit. This role involves planning, managing, and overseeing all Silverstone events, collaborating with and coordinating all internal stakeholders, ensuring we deliver a first-class service for the client, customers, and suppliers to maximise profitability, and complying with all company and legislative requirements.

Job Requirements

Essential

Demonstrable experience of effectively leading a team, including managing performance, coaching, and handling conflict; Excellent communicator with great interpersonal skills and the ability to build effective business and customer relationships; Customer-focused, driven by achievement and results, with the ability to present and sell an extended service offering; Able to demonstrate strong commercial acumen, with a good grasp of profit and loss and the ability to apply to operational decisions; Good standard of administrative, numeracy and literacy ability, and fully IT literate (Excel to Intermediate level); Willingness to work evenings, weekends, and travel to Silverstone Circuit; Good working knowledge and practical application of Food Hygiene legislation; Good understanding of, and commitment to, working within best practice in relation to Health and Safety; Personal Licence Holder and able to act as Designated Premises Supervisor; Full valid UK driving licence; Physically fit and strong with high levels of stamina.

Desirable

3-5 years' experience in F&B event operations or similar. Experience delivering large-scale, high-volume F&B operations.

Job Responsibilities

Manage and grow client relationships at Silverstone, ensuring needs are met and expectations exceeded Act as the main operational contact for clients and event organisers during Silverstone events Build strong working relationships with Silverstone's venue team, suppliers, and contractors Work with internal teams and Silverstone departments to maximise profitability and customer satisfaction Plan and deliver all food & beverage (F&B) operations across Silverstone events Translate client requirements into operational plans covering products, pricing, staffing, equipment, and logistics Prepare forecast P&L, ensure a variety of consumer offerings, and secure sub-contractors Provide detailed information packs to sub-contractors, including stock lists, tariffs, attendance figures, and passes Schedule and manage set-up, live operation, and breakdown of F&B outlets across the circuit Coordinate with suppliers and Silverstone teams for timely delivery of stock, equipment, and POS systems Oversee event set-up, including equipment, signage, and service areas Lead live F&B operations across the circuit, ensuring smooth service and high standards Monitor crowd flow, queues, and service efficiency to maximise sales and customer satisfaction Ensure compliance with Silverstone and legal requirements on health & safety, food hygiene, and licensing Respond quickly to operational issues and implement solutions Recruit, brief, and manage supervisors, staff, and temporary workers for Silverstone events Provide visible leadership, motivation, and support to staff across multiple outlets Oversee staff welfare, including transport, accommodation, breaks, and respectful treatment Monitor subcontractor performance and ensure compliance with company and venue standards Direct, support, and troubleshoot as required across the circuit Manage breakdown and pack-down, ensuring venues are left clean, equipment is returned, and cash reconciled Produce post-event analysis including P&L, subcontractor performance, efficiencies, and improvements Analyse event performance data such as sales, wastage, and customer feedback Recommend improvements to operations, policies, costs, and products/services at Silverstone Support credit control by resolving client and subcontractor payment issues Contribute to the ongoing development of F&B operations to enhance the Silverstone customer experience Carry out any other duties required for the smooth running of Silverstone events

Benefits

28 days holiday allowance, plus bank holidays on top. Life cover, company pension scheme and employee assistant programme. Access to Medicash, a healthcare cash plan reimbursing the costs of dental treatments, optical and more! As a Medicash member, you can also access an online GP service as well as gym, and retail discounts. The opportunity to earn some extra cash by using our refer a friend programme. We also have fortnightly lunches and regular social activities, plus the opportunity to be involved in some of the UK's most prestigious sporting events and festivals.
Job Type: Full-time

Work Location: In person