Job Description

Venue Manager - The Bounce Park, Paignton

Are you an amazing leader? Ready to make your mark in a fast-growing business?

Join The Bounce Park team and lead one of the most exciting indoor venues around!

We are seeking a dynamic and driven Venue Manager to oversee daily operations, lead an enthusiastic team, and help push our venue to new heights. If you love challenges, thrive in a fun environment, and are passionate about creating memorable customer experiences, this is the job for you!

Job Overview

As the Venue Manager, you will be responsible for the day-to-day running of The Bounce Park, including staff management, financial oversight, customer service, and facility maintenance. You'll also support marketing efforts, ensure compliance with health and safety regulations, and manage events.

Staff Management & Recruitment

Recruit, train, and manage a dynamic team under the guidance of senior management. Conduct performance evaluations and ensure appropriate staffing levels for smooth operations.

Financial Management

Track revenue, manage budgets, and prepare financial reports. Ensure targets are met and expenses controlled.

Customer Service

Deliver exceptional customer experiences, address complaints, and maintain a welcoming, clean venue.Oversee daily venue operations, conduct safety inspections, and coordinate repairs and maintenance.Collaborate with the Marketing Manager to promote events and drive sales through community engagement.Handle booking enquiries, manage event logistics, and maintain records of venue activities.Organise and oversee events, ensuring smooth execution and customer satisfaction.Manage cafe staff, maintain food quality, and ensure compliance with health regulations.

Operations & Facility Management

Marketing & Sales Support

Administrative Tasks

Event Management

Cafe & Food & Drink Operations

Key Responsibilities

Recruit, train, and manage venue staff Oversee daily operations and ensure high standards of service Monitor financials, manage budgets, and submit reports Collaborate with marketing to promote events and specials Ensure the venue complies with health and safety standards Organise and manage events, from small gatherings to large parties Ensure cafe operations are efficient and profitable Maintain strong customer relationships and community engagement

Your Benefits

Full uniform provided In-house training and career development opportunities Flexible workspace options Supportive management and a fun, friendly working environment Free access to inflatables and family perks!

Qualifications & Experience

1+ year of management experience, preferably in leisure or hospitality Customer service experience is essential Financial management skills, including budgeting and reporting Strong leadership and team-building skills Experience with health and safety regulations Level 3 Management & Leadership qualification (or equivalent) preferred

Hours and Pay

40 hours per week (must be available on both days of the weekend & School Holidays ) 26,000 - 30,000 per annum, based on experience 28 days holiday per year

Interview Process

Telephone Interview

- A quick introductory chat to discuss your background and goals.

Zoom Interview

- A virtual meeting to dive deeper into your experience and suitability for the role.

Formal Interview

- Meet us in person at our head office to discuss the role.

Practical Interview (paid)

- Complete a scenario based task to showcase your skills and problem-solving abilities.
Join our team and help us take The Bounce Park to the next level! Apply today!

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Benefits:

Company events Discounted or free food Employee discount Free parking On-site parking
Schedule:

10 hour shift Day shift Flexitime Holidays Monday to Friday Overtime Weekends only
Application question(s):

Do you have any unique talents? If yes, please provide details
What Shift would you be applying for?

Experience:

Customer Service: 1 year (preferred)
Work Location: In person

Application deadline: 11/07/2025
Expected start date: 01/08/2025