Job Description

Veterinary Administration Assistant
Kingfisher Veterinary Practice, Crewkerne, Crewkerne, South West
Discipline: Non-clinical Support
Full Time
Up to 25,896 per annum

We are seeking an enthusiastic and adaptable Veterinary Administration Assistant to join our busy, multi-site small animal practice located in South Somerset, near the Devon and Dorset borders.

About the Role

As part of our dedicated team, your key responsibilities will include:Managing the daily scheduling of approximately 40 staff members across our four sites using the HR platform, Dayforce, including updating shifts to cover holidays and sickness absence. Processing pet insurance claims and payments, while assisting clients with related queries. Supporting debt prevention and management activities and processing client payments. Providing administrative assistance to the Practice Manager, Clinical Director, and Head Nurse as required. Offering reception cover during periods of sickness or annual leave.

About You

The ideal candidate will be:Self-motivated, efficient, and able to work independently as well as collaboratively within a team. Experienced in a veterinary or medical environment, with a background in customer care. Professional and confident in interactions with both staff and clients. Proficient in computer and IT skills. Able to perform well under pressure and adapt to changing demands.

About Us

Kingfisher Veterinary Practice has a proud heritage of over 100 years, now operating across four sites as a leading first opinion small animal practice in South Somerset. With a team of 40 employees, we are committed to delivering excellent patient care within a supportive and positive working environment.

Our main centre is based in the market town of Crewkerne, with branch surgeries in Chard, Martock, and Taunton. Conveniently located close to the Devon and Dorset coasts, we also benefit from excellent transport links to the cities of Bristol and Exeter via the M5 and A303.

Rota Pattern

This is a full-time role working 37.5 hours per week, Monday to Friday. Shift times will be between 8:30am and 5:00pm Monday, we are able to offer some flexibility with start and finish times.
You will work across both of our Chard and Crewkerne centres, with occasional duties at other sites as required

In addition to a competitive salary, you will benefit from:

6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
Kingfisher Veterinary Practice, Crewkerne
Tower Hill Road, Crewkerne, Crewkerne, TA18 8EQ, United Kingdom

Animals treated

Dogs, cats & small pets
Exotic Friendly