Job Description

At Rowe Veterinary Hospital Bradley Stoke, we're excited to invite a passionate and friendly Veterinary Care Assistant to join our team! The Veterinary Patient Care Assistant role is a cornerstone of an exceptional veterinary practice. As a PCA, you'll work closely with our dedicated team of qualified RVNs and Vets to provide exceptional care for our patients.
In this role, you'll be a key member of our practice team, collaborating with Veterinary Surgeons, qualified Nurses, and Student Nurses to deliver outstanding care.

Key responsibilities include
General cleaning and maintenance tasks Running internal lab samples Handling emergency calls Covering the receptionist desk, managing queries, booking appointments, and processing payments Providing nursing care to patients under direction Assisting Vets and Nurses with animal restraint during treatments Cleaning, walking, and feeding patients Preparing emergency and operating areas


What we're looking for in our Veterinary Care Assistant

We're looking for an enthusiastic, motivated individual with a genuine love for animal care and welfare. The ideal candidate should thrive in a busy team environment and be confident working independently when needed. Previous experience in a veterinary practice (paid or voluntary) is highly desirable, along with a strong willingness to learn.

Experience with animals or in healthcare would be an added advantage.

Strong communication skills and the ability to show empathyExcellent customer service experience, with a professional approach to dealing with the public A valid driving license, as travel between our 6 sites is required Experience in animal welfare, including feeding, cleaning, medicating, and handling, with a solid understanding of animal welfare needs Resilience to handle potentially emotional and distressing situations A positive attitude and the ability to work well within a team Strong organizational skills, with the ability to prioritize tasks and manage your workload efficiently Previous experience in a veterinary environment is desirable


Your shift pattern

You will work 20 hours per week. The shifts are Wednesday - Friday 8AM-2PM and 1:4 Saturday or Sunday working 8AM-5PM.

If you're passionate about animal care and looking for a rewarding role in a dynamic veterinary practice, we'd love to hear from you!

In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


Up to 12,742.35 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.