Job Description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our newly refurbished Folkestone practice.


You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care. This a great opportunity for someone who is looking to progress into a student nurse role in the future.


Our modern, purpose-built practice has been recently refurbished to industry-leading standards, offering a bright, spacious, and air-conditioned environment designed to support both our team and our patients. The practice is fully equipped with state-of-the-art facilities, including digital X-ray and in-house laboratory equipment, ensuring the highest standard of care.

This is a full time role, working 40 hours a week with 1 in 3 weekends.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients' needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!"