Job Description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Wimbledon practice.


We are a busy small animal practice based in the suburb of Wimbledon, southwest London, with easy travel links in and out of the city centre. Our great location means we benefit from having nearly 2000 active clients, of which over 20% are on a health care plan meaning we see a wide variety of cases on a weekly basis. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.


We're looking for a team player who is willing to get stuck in, work hard, and is keen to learn. We'll provide training and support to get you going, and you'll quickly become an integral member of the team.


Your tasks will include keeping the clinic clean, tidy, and organised; feeding and monitoring in-patients; running clinical tests; managing stock; handling a variety of small animals; helping set up for operations; deep cleaning all areas; speaking to clients on the phone and in person. Good verbal communication skills and basic computer literacy are essential, as well as some previous experience in animal handling.


This role is working full time, 40 hours per week and there are currently no OOH's and no weekends as the practice is opening Monday to Friday giving you an excellent work life balance! We will however be looking at adding in Saturday mornings into the rota in the near future


If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients' needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.


Location: SW17 0BW

Pets just see people. They aren't biased and they don't discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!