Job Description

About PDSA

PDSA is the UK's leading veterinary charity. Across our 48 Pet Hospitals, we deliver around 2.7 million treatments each year for more than 470,000 pets in need and every role here helps make that possible.


We believe we're stronger together. From our vets and vet nurses to our retail colleagues, volunteers and central support teams, we're united by compassion and a commitment to pets and the people who love them. Join us and your work will have a direct, positive impact on pets most in need.


We're building a workplace where everyone can thrive. We value work-life balance and offer flexible working and family friendly, inclusive policies. We welcome applications from all backgrounds and if you need adjustments at any stage, please don't hesitate to contact us.

About the Role:

We are looking to recruit a

Veterinary Care Assistant (VCA)

who will provide a high standard of customer service and clinical care whilst promoting pet wellbeing and supporting the clinical team.


The role will be responsible for supporting the hospital team with taking care of the wellbeing of pets by maintaining a clean and hygienic environment at all times, assisting with animal handling, working at reception and providing support to the Veterinary nurses and Veterinary Surgeons. They will also encourage financial contributions from clients from time to time.


The role is an excellent starting point if you want a career within Veterinary practice.

About You:

Candidates must have a Veterinary Care Assistant Level 2 diploma or equivalent to meet the application criteria for this role, as being highly self-motivated with good customer service skills.


A minimum age of 18 years old due to a varied shift pattern.

Why Join Us?

At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:


Flexible working options Progression Opportunities 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year Holiday entitlement that grows with your service - up to 30 days An additional Wellbeing Day to take whenever you like to help recharge your batteries Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10% Life Assurance policy (4 x Annual Salary) Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform.
If you have any questions or require any adjustments to the recruitment process, please contact: eaton.nichola@pdsa.org.uk