Job Description

Looking for a new member to join our Client Care team at Riverside Vets

Customer focus - Ability to deliver exceptional customer care

Excellent Communicator - face-to-face, on phones and via IT platforms.
Animal lover.
Empathetic.
Adaptable, Dependable.
Punctual, efficient, and able to work to deadlines.
Intuitive, Problem-solving.
Patient, Team player.
Ability to work independently.
IT skills for digital technology.
Administration.
This role will also involve cleaning.

Job Type: Fixed term maternity full time
37.5 hours a week
Shift pattern below but you may be required to alter shifts to cover holidays/sickness

Week 1

Mon - 8-6.30pm

Tues - 10-7.30pm

Wed- 8-5pm

Thurs - 1.30-7.30pm

Fri - 2-7.30pm

Sat - off

Week 2

Mon - off

Tues - 10-7.30pm

Wed - 8-5pm

Thurs - 1-7.30pm

Fri - 11.30-7.30pm

Sat - 8.30-4.30pm

Pay: Depending on experience

All applications will start to be reviewed week commencing 15th September 2025.

We thank you in advance for your interest in our practice.

Due to the enormous response to our last advert, we will only be contacting candidates who are successful in being invited for an interview.

The advert will be closed as soon as sufficient applicants have been received.

Job Type: Fixed term contract

Pay: From 12.21 per hour

Benefits:

Company pension Employee discount
Ability to commute/relocate:

Eastleigh: reliably commute or plan to relocate before starting work (preferred)
Experience:

Customer Service: 1 year (required)
Work Location: In person