Job Description

Passionate about pets and customer service? come and join us as a Veterinary Receptionist!

Cedarmount Veterinary Clinic is a busy Veterinary Clinic in Bangor, Co Down, and is part of Independent Vetcare. We are a dedicated team of enthusiastic people who work together to provide the best possible care for our pets and clients.

As the first point of contact for our clients in a busy environment you will be required to ensure all clients and their pets have a comfortable and positive experience within the surgery, meeting and greeting clients, answering the telephone, booking appointments, signing up new clients, taking payments, record keeping and providing information on our products and services such as our Pet Health Club whilst maintaining a clean clinical environment in waiting and consult rooms.

Our ideal candidatePrevious experience working in a veterinary clinic or animal hospital is preferred but experience in other animal care roles will be considered. Strong communication skills, both verbal and written Excellent customer service skills, with the ability to handle difficult situations with empathy and professionalism Proficient in using computer systems for scheduling appointments and managing patient records Ability to multitask and prioritize tasks in a fast-paced environment Attention to detail and accuracy in record keeping


Your shift pattern



You will work 40 hours per week, Monday through Friday, between 8 a.m. and 8 p.m, and 1 Saturday in 6, 8 a.m and 2 p.m There is no OOH requirement for this role.



In addition to a competitive salary, you will benefit from:6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


Up to 25,396.8 per annum