Job Description

Veterinary Receptionist
Delaware Veterinary Group, Castle Cary, Castle Cary, South West
Discipline: Non-clinical Support
Part Time
10,476 per annum

We are currently seeking a friendly, enthusiastic, and dedicated Part-Time Receptionist to join our small animal veterinary practice located in the charming market town of Castle Cary.

The Role

This role offers the opportunity to be part of a passionate and supportive team, focused on delivering exceptional care to our clients and their pets. Full training will be provided, although previous experience in a busy, client-facing or administrative environment would be advantageous. As the first point of contact for our clients, both in person and over the phone, your role will be key in creating a warm and professional experience. Duties include:

Booking and managing appointments Dispensing medication Handling client enquiries Supporting day-to-day administrative tasks Building lasting relationships with our clients and their pets

Join a team you are proud to be a part of

We pride ourselves on our team culture, where wellbeing, collaboration, and shared success are at the heart of everything we do. Recently recognised as the IVCE Practice Team of the Year 2025, we are committed to animal health and welfare - and we know that none of it would be possible without our incredible team.

Your shift pattern

This part-time position involves working 16.5 hours per week, from Thursday through Saturday.
Shifts are as follows: Thursday 1:00 pm - 5:00 pm, Friday 8:30 am - 5:30 pm, and Saturday 8:00 am - 1:00 pm.

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
Delaware Veterinary Group, Castle Cary
Fulford House, Torbay Road, Castle Cary, BA7 7DT, United Kingdom

Animals treated

Dogs, cats & small pets
Farm animals
Equine