We are looking for a Full Time Veterinary Receptionist to join our friendly independent small animal veterinary surgery in Denny.
The ideal candidate will be part of our valued team of Veterinary Receptionists, the first point of contact for our clients. You must be able to make an excellent impression both on the phone and face to face, making the clients feel welcome and giving a high level of customer service and care.
This is a 4 day week with compressed hours (38 hours per week).
Hours of work by rota and between (Monday to Friday 8.30am- 7pm (Thursday by rota finish time 8.30pm) Rotated Saturday 1 in every 10 weeks (9am-12pm). You will also need to be available to cover holidays and also occasional weekend events such as Open Days, shows, etc.
Due to the busy working environment in the practice, the successful candidate must be able to work independently and work without close supervision, also take direction and work in a team.
You must be friendly and approachable and of course love animals, making friends with clients & their pets is part of the job!
You will be responsible for the smooth running of the Reception and waiting areas and take an equal share of the cleaning rota.
You will be responsible for making appointments and taking payments.
You must have computer skills and be efficient and organised in dealing with paperwork.
It is a very busy and at times a challenging job. It is however immensely rewarding.
12.21 per hour. Healthcare insurance and pension provided.
To apply for the position please send in your CV with a covering letter explaining why the role is for you and what you would bring to our team to nicola@apexvets.com
Qualifications
Strong computer skills for managing appointments and records
Previous experience in a veterinary setting but not essential
Excellent communication and customer service abilities
Ability to multitask and work in a fast-paced environment
Compassionate and empathetic approach towards animals and their owners
Job Types: Full-time, Permanent
Pay: 12.21 per hour
Expected hours: 38 per week
Additional pay:
Performance bonus
Benefits:
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Store discount
Schedule:
Monday to Friday
Weekend availability
Work Location: In person
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