Job Description

We are hiring!

Here at Holly House, Ilkley, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work.

About the role

As a receptionist, you will play a vital role in the day-to-day operations of the practice. Your duties will include managing the front desk, answering phone calls and emails, greeting both new and existing clients, promoting our Pet Health Club.

This is a full-time permanent role working 40 hours per week on a Monday, Tuesday, Wednesday and Friday.

Work With Cutting-Edge Facilities

As a general practice with mid-tier referral services, we are proud to have certificate-holder-led departments in surgery, medicine, behaviour, dentistry, and exotics. Our varied caseload allows us to work up cases to a high standard, and this is an excellent opportunity to advance your referral nursing career. You'll benefit from access to cutting-edge diagnostic tools such as CT, X-ray, ultrasound, laparoscopy, and endoscopy across our fully-equipped practices. Our facilities include purpose-built consulting rooms, an isolation ward, and a spacious prep/theatre suite. We use multiparameter monitoring for anaesthesia and a ventilator to ensure the highest standard of care.

Work with an Experienced Team

Our team at Ilkley consists of 3 vets, 1 RVNs and 2 receptionist, all working together to provide excellent care for first opinion, exotic and dental referrals. With 30 years of experience, we offer a range of annual team events, regular practice meetings, and one-on-one career development and professional coaching for all staff.

In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care




Up to 25,397 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.