Job Description

Veterinary Receptionist
The Barn Veterinary Practice, Wenham Road, Ipswich, East of England
Discipline: Non-clinical Support
Flexible
12.21ph

We are hiring!

We are looking for an enthusiastic and proactive colleague to join our team of 9 receptionists covering our Ashcroft Road (IP1 6AA) and Barn (IP8 3EY) surgery. The candidate will work at both surgeries and perform a varied array of tasks aimed at ensuring our clients are taken care of and the practice runs smoothly daily.



This position is for a casual worker contracted receptionist who will be available to cover holiday and sickness leave for our permanent staff. The hours available vary from month to month. A holiday pay top up will be applied to an hourly rate of 12.21.

Want to know about the role?

The role of a veterinary receptionist is varied, no two days are the same. You will be the first point of contact for clients arriving at the practice or phoning to book appointments or request medication. A good working knowledge of veterinary practice would be useful but not essential, and being at ease with computer work is a must.



Main responsibilities of the role include but are not limited to;
Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking. Maintaining a clean and safe space for our clients and their pets.

About us

The Barn Veterinary Practice is a long-established practice and many of our team have worked for us for 10+ years, some 20+ years! We are a small team and work well together.

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care

The Barn Veterinary Practice, Wenham Road
Wenham Road, Copdock, Ipswich, IP8 3EY, United Kingdom

Animals treated

Dogs, cats & small pets
Exotic Friendly