Job Description

At Easipetcare Streatham, we are committed to providing high-quality veterinary care alongside a welcoming, supportive experience for our clients and their pets. We are currently seeking a warm, confident, and organised Veterinary Receptionist to join our Client Care team.

This role is ideal for someone who enjoys working with people, can remain calm in a busy environment, and understands the importance of compassion and professionalism in veterinary care.

About the role

As a Veterinary Receptionist, you will be a key part of the client journey and an integral support to the wider practice team. Your responsibilities will include:Welcoming clients and creating a positive, reassuring first impression Supporting the clinical team to ensure the smooth day-to-day running of the practice Managing appointments, enquiries, and client communications Using practice management systems alongside Microsoft Word, Excel, and Outlook Handling payments and supporting general reception duties Continually developing your skills as the practice and services evolve


Our ideal candidate

We are looking for someone who is:Calm, compassionate, and people-focused Confident supporting clients during emotional or stressful situations Well organised, adaptable, and able to manage competing priorities Comfortable working in a busy, client-facing environment A clear and confident communicator with clients and colleagues Reliable, professional, and a strong team player Previous experience in a veterinary or animal care setting is advantageous but not essential. Strong customer service skills and the right attitude are key


Why Join Easipetcare Streatham?

Easipetcare Streatham is a modern and well-equipped veterinary practice that prides itself on providing exceptional care to our patients and clients. With state-of-the-art facilities, we ensure our team have the tools they need to excel.RCVS-accredited, busy first-opinion practice with strong local reputation Excellent facilities including digital x-ray, ultrasound, in-house lab, ECG, and multiparameter monitors Supportive, inclusive team culture with experienced clinicians and nurses Located in Streatham, with excellent public transport links and local shops nearby


In addition to a competitive salary, you will benefit from:6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care

Up to 25,396.8 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.