Job Description

We are excited to offer a fantastic opportunity for a receptionist to join our passionate and dedicated team. As our practice experiences a dynamic period of growth, you will predominantly be part of our wonderful front of house team, the role will also include some ad-hoc animal care duties, supporting our clinical team with patients, cleaning, ordering and other ad hoc duties.

Join a team you are proud to be a part of



We are a friendly close-knit team who work as one, always supportive and encouraging one another. We pride ourselves on outstanding client and patient care. The successful person will work alongside 2 RVNs, 4 receptionists, an animal care assistant, Practice Manager and cleaner. The team is very close, and we enjoy creating a positive friendly working environment. As a practice we support many charities in the local area, such as Merrylegs, RSPCA and Cats protection.

The perfect fit



Strong customer service and communication skills are essential. Ability to multitask efficiently. Good administration and IT skills for managing reception duties and in-house IT queries. Confidence in animal handling and maintaining client records. Veterinary experience is preferred; however, full training will be provided.


Working pattern

This is a full-time role working between 7:45 am - 7 pm Monday-Friday, with no weekends or OOH shifts!

In addition to a competitive salary, you will benefit from:6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care

Up to 25,484.71 DOE