Job Description

We have a fantastic opportunity to join our incredible front-of-house team at Willow Vets, Newport Pagnell and Olney. We are seeking a motivated, friendly, and empathetic individual to provide support to our clients, patients, and team.



We are a busy practice, so multitasking and working efficiently are critical, alongside a calm demeanour and a genuine team spirit. All training is provided.



More about us

Willow Vet Group is a 2-centre, long-established and highly respected practice, which absolutely prides itself on providing colleagues with a supportive and friendly environment where they can offer the highest standard of care to our wonderful clients and their pets.

We have on-site staff parking at our main Newport Pagnell branch, and both our clinics are in picturesque market towns.
The successful person will be joining our current team of 10 fabulous receptionists with varying levels of experience who are all keen to support a new colleague.

The perfect fit
Highly motivated with a positive, can-do attitude Dependable and adaptable to changing needs Strong attention to detail Capable of working collaboratively in a team or independently when required Excellent written and verbal communication skills Consistently maintains a strong work ethic and professional demeanour Approachable and empathetic Proficient in IT with solid technical skills


Your shift pattern



The shift pattern covers 30 hours per week and will include a variety of early starts (7:45 am), evening finishes (7:15 pm) and Saturday shifts on a rota basis (8:15 am - 1:15 pm).

In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care

Up to 19,110 DOE