Job Description

Veterinary Receptionist (Part-Time)
Sunninghill Veterinary Centre, Ascot, Ascot, South East
Discipline: Non-clinical Support
Part Time
12.21ph
###

We are hiring!

Here at Sunninghill, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team in Ascot. This is a part-time permanent role working 30 hours per week over 4 days. There will be a minimum of one late a week (12:00pm-7:00pm or 11:00am-7:00pm) and there will be early shifts (8:00am-3:00pm or 8:00am-4:00pm). Hours can be discussed.###

More about the role

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You'll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Your duties will include:To ensure the smooth running of our front of house Greeting clients on arrival Delivering exceptional service Taking Payments Booking of future appointments Dealing with day-to-day queries Ensuring daily duties are performed by each staff member Administration duties such as answering client emails, sending out emails and signing up clients to our Pet Health Plan.
###

Our ideal candidate

A proven background in reception duties (experience in the veterinary sector is desirable but not a must have as full training will be given on the job) Outgoing Confident communication/interpersonal skills Providing a smooth and professional service at all times Passionate about customer service Experince with cashing up Ordering A high standard of personal presentation Happy using computers on a daily basis and confident with systems such as outlook would be desirable
###

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
Sunninghill Veterinary Centre, Ascot
27 High St, Sunninghill, Ascot, SL5 9NG, United Kingdom

Animals treated

Dogs, cats & small pets