Job Description

Job Summary

We are seeking a friendly and organised Veterinary Receptionist to join our veterinary practice. The successful candidate will be the first point of contact for clients and their pets, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a compassionate environment, supporting both clients and veterinary staff. Previous veterinary or laboratory experience is advantageous but not essential, as training will be provided.

Responsibilities

Greet clients and their pets warmly upon arrival, creating a welcoming atmosphere Manage appointment scheduling and coordinate client visits efficiently Answer phone calls, respond to enquiries, and provide accurate information about services Maintain accurate patient records and update client information in the database Process payments and organise invoices promptly Assist with administrative duties such as filing, data entry, and stock organisation Support veterinary staff with laboratory sample handling and processing when required Ensure the reception area remains clean, organised, and professional at all times

Qualifications

Previous experience in a veterinary practice or laboratory environment is desirable but not mandatory Excellent organisational skills with attention to detail Strong communication skills, both verbal and written Friendly, empathetic demeanour with a passion for animal welfare Ability to multitask effectively in a busy environment Proficiency in basic computer applications (e.g., MS Office) A flexible attitude towards work hours and responsibilities
This position is ideal for individuals who are committed to providing outstanding client care within a supportive veterinary team. Prior experience in veterinary or laboratory settings will be considered an asset but is not essential, as comprehensive training will be provided.

Job Type: Part-time

Pay: 15,064.66-27,316.77 per year

Expected hours: 16 - 24 per week

Benefits:

Company pension Employee discount Free parking
Work Location: In person