Job Description

Introduction


DB Cargo UK is currently recruiting for Video Creators to join our NRCC department based at our Head Office in Doncaster on a fixed term contract until June 2026.


The role of a Video Creator will be responsible for managing and creating visual disruption maps for the general public to use and understand - this will cover unplanned disruptions across all aspects of National Rail Enquires.


The National Rail Communication Centre (NRCC) supports UK Train Operating Companies by communicating the latest travel information via National Rail Enquiries, empowering passengers to make an informed decision about their journey.


National Rail Enquiries is the main source of customer information for all passenger rail services in England, Wales and Scotland. National Rail Enquiries is part of the Rail Delivery Group (RDG) which provides business services to Train Operating Companies.


The NRCC operates 24 hours a day, 7 days a week. The position requires flexibility to work on a two-shift rotation: 7 - 19:00 and 10:00 - 22:00.


The starting salary for this position is 26,000 per annum moving to 29,000 per annum once competency has been reached. Due to the shift pattern, an additional 1,876 per year is included.


To view our video advert aligned with our visual disruption maps, please follow the link - https://vimeo.com/1075601026?share=copy#t=0

What will you be doing?

As a Video Creator within the NRCC you will be responsible for developing videos for real time railway disruptive events and presenting this information on camera.


You will manage and organise video content, ensuring that consistency is kept in style and branding from a pre- and post-production perspective. You will also be liaising with external providers to ensure British Sign Language translations are clear and able to be demonstrated on relevant visual updates.


Once videos are created and edited, you will upload content to specific locations to ensure the public are up to date on the disruptions that are occurring.

What are we looking for?

You will be able to demonstrate confidence in speaking into the camera and relaying information in a clear and concise manner.


You will be able to effectively use a range of video editing software and be able to ensure consistency throughout all videos. Experience with Adobe Creative Cloud and Open Broadcaster Software/OBS is an advantage.


You will be able to work towards tight deadlines and manage your time effectively in ensuring all information is correct and out to the public in a timely manner.


You will be able to demonstrate effective written and verbal communication with a range of both internal and external stakeholders.

What matters to you?

Here at DB Cargo we offer range of benefits as part of your employment. These will include:


We are offering a starting salary of 26,000 per annum moving to 29,000 per annum once competency has been reached. Due to the shift pattern, an additional 1,876 per year is included.

25 days annual leave plus bank holidays.

Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution.

Free on-site parking.

EV charging at selected sites.

Health Cash Plan Available.

Cycle to work Scheme.

Manager led recognition programme for employees who live our values.

We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through.

Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content.

We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme.