Job Description

Job Overview

Salary 14.00 ph rising to 14.50 ph after a 6 month probation period

Working hours 8am to 1pm Monday to Friday

Start date: TBC

Holiday Allowance

Your annual holiday allowance will be 20 days plus the recognised 8 English Bank Holidays, after 2 years' service increases to 22 days

Role Description

Your primary role is to ensure that building and its services support the needs of the people who use it--safely, efficiently, and cost-effectively.

This role reports directly to the Area Manager and includes responsibilities for building management, resident relations, and facilities maintenance.

Key Responsibilities:

Health & Safety: Oversee fire systems, risk assessments, safety checks, and contractor inductions. Building & Facilities Management: Cleaning of guest suite and Laundry, security, landscaping, and repairs, troubleshoot faults, and conduct daily walk-throughs. Resident Management - Maintain positive relationships with residents and address queries promptly. Assess new residents on their ability to live independently and ensure they can comply with the lease and legislation. Project Management: Manage routine maintenance contracts. General Operations: Ensure the building is always in a first class condition, secure, and compliant with health & safety standards, maintain all required management information and records relating to the site, manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable and any other duties as in accordance with the needs of the business.
The Ideal Candidate
You'll be proactive and customer-focused, with good spoken and written English, with the ability to communicate effectively to multiple audiences.

Experience in a Customer Service environment, owning residents requests/enquiries through to completion

Willingness to learn property management if you have no prior experience.

IT literate.

Ability to work on own initiative and within a pressurised environment.

Job Type: Part-time

Pay: 14.00-14.50 per hour

Expected hours: 25 per week

Benefits:

Company pension Free parking On-site parking
Work Location: In person