Job Description

Tourism:

Visitor Attraction Associate

Location:

The Glenturret Distillery - Crieff

Hours:

Full time - 40 hours per week, 5 days out of 7 (including weekends)

Contract type:

Permanent

Salary:

Competitive hourly rate plus excellent Company benefits

Are you looking for a change? Do you have previous experience in a customer-service environment? Are you solution-oriented, flexible, warm, out-going, authentic, passionate, and personable? Raise your hand if that's you!

We are looking for a dynamic, customer focused Visitor Attraction Associate to join our team at the Glenturret Distillery, the oldest distillery in Scotland.

First recorded in 1763, The Glenturret Distillery has a long and interesting history, nestled in the Perthshire countryside, in the heart of Scotland. The Glenturret Visitor Attraction, located at The Glenturret Distillery, is owned in partnership with Lalique, one of the world's truly great luxury brands and based in an incredibly beautiful location. This is a unique luxury Scottish brand, with the hospitality business comprising of the Two MICHELIN Star Lalique Restaurant, a busy tourist attraction and Aberturret Estate House.

In this role you will report to the Visitor Attraction Supervisor and will be responsible to promote and sell the Glenturret brand, host highly informative and engaging tours and assist in our warm and welcoming reception. You will be required to deliver industry leading customer service whilst handling sales and cash, answering phone calls/emails and hosting tour experiences. The ability to work together as a team and possessing exemplary communication skills are imperative.

Regardless of previous Whisky Industry experience, if you're eager to bring on board your communication skills, enthusiasm, flexibility and proactivity, we want to hear from you!

We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves.

About you:

The position requires excellent organisational and communication skills, and a friendly and accommodating attitude.

You are highly motivated, enthusiastic and energetic and have exceptional customer service skills and a keen eye for attention to detail. Building strong rapport with visitors is key, ensuring they leave with complete satisfaction.

You are able to interact well with a range of different people and are a keen team player who enjoys working with and supporting others, whilst equally comfortable working on your own.

You're passionate about The Glenturret Distillery and possess the confidence to engage with customers, communicating features and distinct elements of merchandise whilst applying suggestive selling techniques to appeal to the customer's needs and ultimately generate sales.

The ability to work flexibly across a broad range of duties, in a fast-paced environment and often under pressure is essential.

Barista/ bar experience is beneficial.

What is on offer for you!

Fantastic career and development prospects

37 days holiday per year (Pro rata)

Double matched workplace pension

Death in service assurance

Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique, and The Lalique Restaurant

Retail Commission Scheme

Free onsite parking

Cycle to work scheme

Discount on gym membership

Access to the Glenturret Branded Portal offering external discounts in numerous retailers, travel, entertainment, fashion, health and beauty, food, and drink

Access to an employee assistance programme

Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

IMPORTANT: Before applying for this role, please make sure you have a valid right to work in the UK.

A full job description is available on request.

Closing date for applications is Sunday 18th January 2026.

Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Free parking Sick pay Store discount
Ability to commute/relocate:

Crieff PH7 4LD: reliably commute or plan to relocate before starting work (required)
Application question(s):

1. Why do you think you would be a good fit for our organisation?
Experience:

Customer service: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person