Job Description

The William Scott Abbott Trust at Sacrewell

Peterborough PE8 6HJ

Term:

Full time - Temporary 9 months (maternity cover) Weekend availability

Salary:

28,000 per annum

Start date:

Immediate Start

About us...

Sacrewell is a much-loved farm attraction located just west of Peterborough, welcoming over 100,000 visitors each year. We are part of The William Scott Abbott Trust, an agricultural education charity with more than 60 years of history.

Our mission is to create a safe, accessible, fun, and engaging environment where visitors of all ages can explore, experience, and enjoy food, farming, and the countryside.

About the Role

We're looking for a passionate and creative Visitor Experience Lead to join our commercial team and help shape unforgettable experiences for our visitors. You'll play a key role in increasing footfall, developing engaging activities, and ensuring everyone who visits Sacrewell leaves with a smile.

This is a hands-on, varied role ideal for someone with a flair for customer service, an eye for detail, and a love for rural life.

Key Responsibilities

Plan and deliver engaging visitor activities across weekends and school holidays

Oversee day-to-day operations of the Commercial Team

Work closely with the Marketing Officer to create compelling content for our website, social media, and on-site signage

Collaborate with the Livestock Team to integrate animal experiences into visitor programming

Respond to and manage customer feedback to ensure a consistently high standard of experience

Ensure the site maintains a clean, tidy, and visually engaging appearance to enhance the overall visitor experience

Support Trust-wide events and projects as needed

Ensure the safety and well-being of all visitors on site through proactive monitoring and swift response to incidents

About You

We're looking for someone who is:

Highly motivated and full of ideas to bring fresh, exciting experiences to Sacrewell

Experienced in customer-facing roles, ideally within leisure, tourism, or hospitality

Comfortable working weekends and bank holidays as part of a rota

A confident communicator with strong organisational skills

Comfortable leading a small team and motivating others

Passionate about food, farming, and rural education

Why Join Us?

Be part of a friendly, mission-driven charity team

Enjoy working in a beautiful rural setting

Make a real difference by educating and engaging the public with farming and countryside life

Gain hands-on experience in event planning, team leadership, and visitor engagement

To Apply:

Please send your CV and a covering letter outlining why you're the perfect fit for this role to

karen.newton@sacrewell.org.uk

The closing date for applications is Friday 30th May but this role is actively being filled and may close earlier than anticipated if the right candidate is identified.

Immediate start date.

Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: 28,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person

Application deadline: 30/05/2025