Job Description

Visual Designer - Job description

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44,000 - 52,000 per annum Target start date: November, 2025 Employment type: Full time Location: London (Hybrid or remote within the UK)
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Overview of PensionBee

PensionBee is a leading UK-based online pension provider, on a mission to make pension saving simple and accessible for everyone. We help customers take control of their retirement by consolidating old pensions into one easy-to-manage online plan, which they can access anytime via our website or mobile app. This allows our customers to see all their retirement savings in one place, make informed decisions, and grow their pension confidently with the help of our smart planning tools.


Founded in London in 2014, PensionBee has helped over 260,000 customers and manages more than 5 billion in pension assets. We're known for our innovative direct-to-consumer approach, strong focus on customer satisfaction, and have earned an "Excellent" rating on Trustpilot from over 12,000 reviews. With a customer retention rate of over 95%, we're proud to be a trusted name in UK pension management.


As we continue to scale and build our brand, both in the UK and internationally, we're looking for a talented Visual Designer to join our growing team and help shape the next chapter of our journey.

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About the role

This is an exciting opportunity to join our Visual Design and Marketing teams, contributing to a wide range of creative projects that support our customer base. You'll play a key role in creating visually compelling marketing materials that strengthen our brand and help more people engage with their pension savings.


We're looking for a versatile designer with a passion for producing high-quality, engaging visuals across a variety of platforms, from web pages and social media assets to advertising campaigns and video content. You'll be confident using tools such as Figma, Adobe Creative Suite and Webflow, and enjoy working in a fast-paced, collaborative environment.


Reporting to our Head of Visual Design, you'll help define and evolve our visual identity in the UK, ensuring brand consistency across all channels and helping us connect with customers in meaningful, impactful ways.

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Key responsibilities

Website design - responsible for building and optimising our Webflow website into a high-performing conversion tool with a strong focus on visuals and accessibility. Optimise website imagery, content and marketing assets using analytics, CRO tools and performance insights to drive continual improvements and conversion rates. Develop and deliver high-quality visual assets that meet business and marketing needs across website, social media and digital campaigns. Create reusable templates, components and design systems for social media campaigns, infographics and other marketing assets - enabling scalable and efficient production. Produce visuals and interactive design elements, including animations, Lottie files, motion graphics and micro-interactions. Generate storyboards, wireframes, mock-ups and prototypes to communicate design concepts effectively. Contribute to the design system with icons, components, images and reusable UI elements that maintain consistency across platforms. Collaborate closely with designers, marketers, brand/comms teams and third-party agencies to ensure alignment, consistency and best-in-class user experiences. Participate in design reviews and feedback sessions to refine and elevate design quality. Stay up-to-date with design trends, accessibility guidelines and emerging technologies to keep visual assets and webpages innovative, engaging and user-centric.
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Requirements

The successful candidate will have an appropriate combination of the following:

Bachelor's degree in Visual Communications, or equivalent experience. 3+ years of experience in a Visual Design or related creative role. Comfortable presenting ideas to stakeholders, with strong written and verbal English skills. Experience with web design building tools (e.g. Webflow or similar) and a basic understanding of HTML/CSS. Strong knowledge of UX/UI principles and accessibility standards (WCAG). Proficient in design and motion software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma (or similar tools). Expertise in optimising imagery and digital assets for speed, responsiveness, and high-quality display across devices. Demonstrated ability to create engaging motion graphics, interactive design elements, and data visualisations for web and social campaigns. Bring high quality and great attention to detail across everything that you do. Capability to address design challenges with creative solutions. Maintain brand guardianship by ensuring consistency and a cohesive identity across all visual assets. Ability to handle multiple projects, meet deadlines and manage workloads efficiently. Experience working with cross-functional teams and external agencies to ensure cohesive design.
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Compensation and Benefits

Salary: 44,000 - 52,000 per annum Individual Standard Bonus - Approx. 5% Bonus (5% of salary) Individual Discretionary Bonus - A discretionary individual bonus for top performers 30 day work from any OECD country in the world and others (with management approval) Fully remote working enabled environment and culture 25 days annual leave, 5 extra days for people with caring responsibilities and additional leave days for people living with a disability Generous and transparent gender inclusive Parental Leave policy Pension scheme with 5% matching employer contribution UK Healthcare Cash Plan, Thrive, SmartHealth Virtual GP , Enjoy Benefits that can be used for salary sacrifice and discount clu and Income Protection Insurance Regular company-wide sessions: CEO Session, Show & Tell and varied D&I agenda; giving you an opportunity to share your ideas and learn about other areas of the business Happiness! Meeting: Every 6 weeks you will have the chance to speak with your manager about your well-being A warm and motivated team working to make a real difference for our customers
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Our culture

We actively seek individuals who thrive in our culture. Our team is inspired by our vision to live in a world where everyone can enjoy a happy retirement.


We relentlessly pursue our mission to help as many people as possible feel confident in their retirement plans.


We pride ourselves on our culture and live by our values:

Love:

Act with care, empathy and respect.

Innovation:

Lead with vision, embrace change and create positive impact.

Simplicity:

Provide clarity in a world of complexity.

Honesty:

Communicate openly, be authentic and act with integrity.

Quality:

Strive for excellence through accuracy, reliability and teamwork.


PensionBee values diversity and actively strives to create an inclusive workplace, seeking to build a team that reflects our customer base and the broader society.





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Hiring Process

Initial chat with the hiring manager with selected candidates

Design task

Shortlisted candidates will have a structured interview (45 - 60 mins)

Final decisions will be made and unsuccessful candidates will receive feedback ###

Additional information

As a financial institution, PensionBee will conduct appropriate background checks on the successful candidate prior to the start date.


At PensionBee, we are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.