Job Description

About Us

UOE has been helping people get things done since 1983. Today, we're one of the UK's leading independent stationery and Post Office retailers. Our stores are vibrant community hubs offering expert service, top-quality products, and essential Post Office services.

With the recent expansion to 42 Post Offices and ambitious growth plans, we're investing in our store environments and brand experience more than ever. That's where you come in.

About the Role

As a Visual Merchandiser & In-Store Marketing Specialist, you'll support the Head of Retail as the creative force behind how our stores look and feel. Reporting to the Head of Retail, you'll be responsible for the communication, timelines and project management, collaborating with our Product, Inventory, Retail, and Graphic Design teams to ensure every store delivers a visually compelling and brand-consistent experience. From planograms to seasonal displays, signage to promotional campaigns, you'll be part of the team bringing our brand to life in-store.

You'll also play a key role in executing visual and graphic campaigns aligned with buying priorities, third-party brand partnerships, and seasonal Post Office promotions.

What You'll Do

Work with the Head of Retail to develop visual merchandising and in-store marketing designs Be responsible for maintaining visual merchandising standards across all UOE stores Create and update store visual maps, planograms, and seasonal set guides. Collaborate with the Graphic Design team to produce in-store signage, promotional materials, and campaign visuals. Partner with Retail Field Teams to ensure timely execution and compliance with visual plans and marketing rollouts. Conduct regular store visits to audit visual standards and provide coaching and feedback. Analyse store layouts and customer flow to optimise product placement and promotional impact. Support new store openings, refits, and seasonal transitions with tailored visual plans. Manage the production and distribution of visual merchandising kits and signage. Monitor effectiveness of visual strategies and provide insights for continuous improvement. Maintain brand consistency while adapting to local store needs and layouts.

What We're Looking For

A creative and detail-oriented visual merchandiser with a strong eye for design and storytelling.

Substantial previous experience in retail visual merchandising or in-store marketing.

Proficiency in planogram software and design tools (e.g., Adobe Creative Suite, Microsoft Office).

An understanding of retail operations, customer experience, and promotional strategy.

Excellent communication and collaboration skills across departments.

Ability to manage multiple projects and deadlines with precision.

Willingness to travel between branches (within 20-60 minutes) and work occasional weekends.

Eligibility to work in the UK and pass an enhanced DBS check.

What We Offer

? 32,000pa

? Comprehensive training and ongoing support

? Fast-track career progression opportunities

? A fun, friendly, and supportive team environment

Our Culture

At UOE, we live by three core values:

Expert & Trusted

- We know our stuff and do what we say we'll do.

Hub of the Community

- We're here for our customers and each other.

Surprisingly Fun!

- We take our work seriously, but not ourselves.

We're committed to building an inclusive and supportive workplace where everyone can thrive. If you need reasonable adjustments during the application or interview process, just let us know - we're here to help.

Ready to inspire our customers with incredible VM? Apply today and help us deliver excellence across every UOE branch!

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Store discount Work from home
Application question(s):

Why do you want to work for UOE in this role?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London N16 7JP