Job Description

Starting salary:

32,255

Contract type:

Fixed Term Appointment

Grade:

3

Location:

Longmore House/ Regular visits to sites/ Hybrid working

Working Hours:

Monday - Friday, 35 hours per week

Interviews:

To be held in person at Longmore House from 4th to 13th February


Reporting to the Retail Development & Visual Manager and working as part of a retail team responsible for 70+ heritage attraction shops in Scotland, this is key role in the retail team. You will be responsible for managing visual merchandising and setting shop floor standards across all sites. You will also support all retail marketing through content development and brand application.

Benefits of joining us at Historic Environment Scotland

Enrolment onto a Civil Service Pension scheme - 28% employer contribution 25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays Reimbursement for relevant professional subscriptions Support for further education and personal development Study leave for work related courses Flexible working hours (where appropriate) Free entry to all of our properties (with up to three guests) Free entry to English Heritage, Manx and Cadw properties

Key Responsibilities of this role

Delivery of the retail strategy. Develop and implement the creative direction of all retail locations, ensuring correct application of brand and to appeal to the visitor demographic. Manage application of all shop merchandising, either through onsite visits, working with site teams, or through issuing guidance and planograms for site delivery. Decision making and problem solving on product locations, using expertise and initiative to maximise income and profits, while considering stock availability and staff management of displays. Provide guidance on product to ensure consistency in look and feel, merchandising application and customer appeal. Set and manage the creative direction of all in-store signage, promoting Scottish supplier messaging to support local businesses and ensuring consistent and on-brand pricing signage. Collaborate with colleagues in our Interpretations department, on delivery of all external shop signage. Manage creative development for promotional materials, including photography, video, and styling. Develop a seasonal library of imagery. Work with marketing colleagues on development and implementation of promotional calendar for all income channels. Identify VM training needs and deliver appropriate training methods in a timely manner. Support Retail Development and Visual Manager with project delivery and deputise in their absence. Manage VM team invoicing and budgets. Line management of Visual Merchandising Assistant. Ensuring that all health and safety requirements are met when working at site.

Key requirements of the role:

In order for you to be successful in this post, we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1,200 words), using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met these criteria from your work life, home life, education or volunteer experience.

Essential:

Proven experience of showing a creative and innovative in approach to visual merchandising at a multiple site retailer. Ability to manage deadlines and adhere to critical paths, whilst working autonomously. Excellent interpersonal skills and experience building strong relationships with key stakeholders, including retail managers, and being able to influence decisions. Analytical skills and ability to understand sales data. Strong verbal and written communication skills. Creative thinker and idea generator, with ability to see through to completion. Good computer literacy and attention to detail. Full UK driving license. Willingness and ability to travel to remote sites as well as overnights stays.




We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers.


We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at recruit@hes.scot or call our Head Office at 0131 668 8600 and speak to a member of our People Team.


Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post.