Job Description

Location: Homebased
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week - Monday to Friday
*Homebased
Our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.
Who We Are
We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We're not just expanding connectivity; we're reimagining what a connected nation looks like. With 11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.
We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.
Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
What you'll do
As a Design Engineer in UK Technology your key responsibility is the validation, design and either planning or build of restricted and non-restricted customer solutions over the VodafoneThree network. You will play a critical role in delivering against our customer commitments incorporating all access planning tasks.
The right person for this role will have the ability to manage a workstack of complex tasks across multiple systems to build services as defined by our product portfolio. This position is an important bridge between Sales and Delivery ensuring we process accurate services as per the agreed design with the customer. Skills required include knowledge of fixed networks and products, understanding of solution design to plan effectively and ability to create and place accurate orders with our suppliers.
VodafoneThree is on a constantly adapting digital journey, having the skills to balance operational performance against proactive continuous improvement will add to your success in this team. Aside from your daily tasks you will collaborate with the wider access function and our stakeholders to input and support future ways of working, key customer projects and escalation root cause analysis.
Who you are

• Experience in a telecommunications environment and a clear understanding of technologies used to deliver customer solutions (SDH, DWDM, IP, DSL, Voice)
• Experience on order and inventory applications such as Amdocs, Cramer, MORI
• A good ability to analyse and problem solve delivery solutions utilising network inventories and colleague support
• Clear and concise communications skills both verbal and written to support role
• Support and mentor less experienced colleagues by sharing knowledge and experience.
• Must be eligible for SC Clearence

Worried that you don't meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
#vodafoneuk #VodafoneThree
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.